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Business Profile

Towing Company

JJ Towing and Recovery, LLC

This business is NOT BBB Accredited.

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Review Details

  • Kyle G

    Date: 03/05/2025

    If I could give no stars I would. Required me to pay to remove engine up front. Once the parts were in, still 2 weeks later and engine still not removed. Horrible with communication, took 4 or 5 days just to put my car in the garage. The day parts were delivered I was told 4 days to remove the old engine and install the new one. While sitting at their shop, on the street, Josh took my wheel off claiming I got a flat and they had to get it fixed. I found it hard to believe because it was gone for over a week and in the end I had to call the police to get my wheel and tire back. I got it back with fresh, huge scratches and cuts on the wheel. They were not there before and guess what.... no areas where the tire had a flat repair done. Joshua and his "partner" Who rebuilds engines are not to be trusted. I was basically lied to by all parties, strung along with no real progress to get my engine installed. I was told 2 -3 weeks for all to be done, almost 3 months later and I'm taking my vehicle to someone else to do the work. If I were to score their BBB Rating it would be an F!

JJ Towing and Recovery, LLC is NOT a BBB Accredited Business.

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