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Business Profile

Transmission

Cottman Transmission and Total Auto Care #3533

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Kevin C

    Date: 07/28/2024

    Broke the lug nuts off my front passenger side said they were no good, which I know they are just was too lazy to get in my car for the lug nut key. So charged me for replacing them, then broke my spare key had another one made after they had ordered one and didn't bother to call me or anything to let me know. I have to try and find someone to take me the hour drive and back if not able to stay with friends or afford a room. Only did a small test drive cuz needs an alignment and brakes and they don't do alignments, but will do suspension work. Only went in for a shift solenoid that went out in my transmission and charged me for a used transmission

  • Lesly G

    Date: 04/24/2023

    I paid Cottman almost ******** to rebuild my whole transmission on my Dodge at the end of Oct 2022 and they said it was all replaced and new and I picked it up after a week. Within two weeks I was having issues and my torque converter had gone out (even though it was suppose to be new) and had to take it back. A week after I got it back then there were more issues with it and it has been back 4 other times since then. *** the owner is rude and will cuss you out and yell at you and act like you do not know anything. I was told by the owner that as long as it was just a gear ratio error then we could drive it and it would cause any damage so we did and then the pump prime code popped and I took it straight to them and dropped it off. They had it for two weeks and told me that I caused all the damage (which I reminded him what he had told me and then also told him that as soon as that code popped I called and brought it in). They said that they had fixed and if we had any issues with the work they would take care of it. My husband went and picked up my keys and then we went and picked it up after hours and no sooner than I took a left onto ****** the truck was acting up. I drove her to get fuel on my way home and she has sat in my driveway for over a week other than putting her in neutral on a downhill slope (of which she did not move) and after putting her in drive and getting her to move when I stopped water came spewing out of my transmission. We left a message the night that we picked it up and let them know that it was still messed up and then ***** the acting manager told me that there was nothing else they could do to fix it and that it was on them and they would be looking for another unit to put in ************ husband called twice last week to get an update and they avoided him and then I called this morning and he called back and told me that I put rocks in my transmission to sabotage it and that they will not be replacing the transmission. Liars and theifs!

Cottman Transmission and Total Auto Care #3533 is NOT a BBB Accredited Business.

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