Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Mike Nelson Heating And Cooling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJosh I

    Date: 09/05/2024

    Did a large $9K+ project replacing a furnace and air conditioning unit. It took me months of continuously contacting him (if he would ever answer his phone or texts) to get him to slowly progress on the project. The project started in May and I am currently in the month of September trying to get him to finish the project. He is 99% of the way done and needs to wire a thermostat and finish up a couple other things. He barely contacts me back, and when he does, he just says "okay" when I ask him to put me on his schedule. On top of all the chaos, I had to personally ask for an itemized list and cost of what he was providing. Not only that, but he also gave me a scheduled set of costs that I was to pay throughout the job. Instead, later he demanded all the money to paid direct to his bank account mid-project. Now I can't get a hold of him, and it sounds like multiple people have had the same issue in the Google Reviews. I can guarantee that I will have to hire someone else, and I can also guarantee they will find multiple things wrong with his work and potentially products that he supplied to me that are not the correct product he charged me for. If I could give a lower rating, I would. This guy is slick and has been getting away with this for years. I wish there was something that would actually happen to stop this instead of all of us just writing reviews and nothing ever comes of it.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.