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Business Profile

Mobile Auto Repair

A-1 Automotive

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Bruce J

    Date: 09/12/2023

    I have had multiple cars worked on and have been satisfied with the work Tim has done. It was quick and affordable.

  • Leyton G

    Date: 08/14/2023

    It took MONTHS for them to complete repairs. The repairs to my transmission failed in a few weeks. It took them 6 weeks to complete the repairs on my vehicle for the second time. Then, the repairs failed after 20 hours. After 3 weeks of waiting for further repairs, I gave up and retrieved my vehicle to trade it in and buy a new one. At one point, I was unable to reach anyone by phone for days on end. The owner REFUSED to give me a timeline, and even YELLED AND CUSSED at me at one point for asking. My vehicle sat in his lot untouched for OVER A MONTH. I called another time and no one seemed to know that my vehicle was even there to be repaired. THEY BROKE MY RUNNING BOARD AND DENIED IT. These guys just honestly don’t care. They are unprofessional, rude, and probably the worst mechanics in Lawrence in terms of performance and customer service. In all, I think Tim (the owner) gave me 10-15 excuses for why he couldn’t complete any repairs in a reasonable timeline. This place is a joke, go anywhere else.

A-1 Automotive is NOT a BBB Accredited Business.

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