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Business Profile

Heating and Air Conditioning

Dunco Heating, Cooling & Plumbing
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jennifer J

    Date: 06/22/2024

    I’ve been a Dunco customer for over 15 years and I’m beyond disappointed that the office transferred my last call for a plumbing issue to Anthony plumbing. I was scammed by this company and Dunco should be ashamed that they’re now connected to them. I thought I could trust them because Dunco has always been great and reliable and honest, but it was the worst experience I’ve ever had. A simple toilet innards job, replacing the flapper, fill tube, and water line ($25 in parts) that took the guy 20 minutes to do cost me $480. !!!!!!! At first he said $380, which is also high, but then charged me $480. What a total joke. I’ll never call the Dunco line for plumbing work again.

    Dunco Heating, Cooling & Plumbing

    Date: 06/24/2024

    Hi Jennifer, we appreciated the opportunity to speak with you today and to find a resolution that was satisfactory for you. We apologize that you were quoted one price and were charged another. We have taken this review as a learning opportunity. Feedback like this is never easy to hear, but it helps us become better for you and all of the other customers we have the opportunity to serve. We look forward to continuing to earn your trust in the Anthony - Dunco partnership. Thank you, Jennifer.

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