Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tree Service

Proficient Tree Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Service.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLauren M.

    Date: 01/23/2023

    I met with Richard to discuss removal of a large limb over our house. He agreed to a price and a window of time ("next week") to remove it. He did not show up and do the work, as promised. I called several times, but he did not return my calls. Then he ghosted me. This is not the way to do business.

    Proficient Tree Care

    Date: 01/23/2023

    I do apologize that you feel as if I gosted you. I did say I would try to get out there in a week or so. I had also stated that I would have to check my schedule to see what emergency job we're on the schedule and priority job. I have a long list of people waiting for my services. I do apologize that you feel the need to be put before others. With all due respect there is always a bad apple in the bunch. You should have honestly had that tree removed prior to the construction of the structure. You are my first bad review since founded in 2011. I hate to say this but I don't even wish to provide service to you sir. This is completely ridiculous that you have taken this far. I am a small business owner I struggle every day trying to keep people happy. I am not in the business for the money or I would be a millionaire. I am in the business because I enjoy serving the people and caring for the lords creations. So I will continue to strive with a smile on my face. I can assure you if you be patient with me, when I get your work completed you will be 100% satisfied. I hope you find someone to do that work for you. Especially for the price you had beaten me down to. Anyway best of luck to you. Again I do apologize you are feeling as you do.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.