Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Family Entertainment

Snowglobe Express

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Family Entertainment.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLori A L

    Date: 08/01/2023

    Does ANYONE at all know how to reach the Snowglobe Express in Baldwin City, KS? They took $509.95 of our money and "POOF" gone and no one available to speak to. They had to cancel our tour last December and would not refund us; however, they allowed us to fill out a form to use the money towards tickets this year instead. Years and years of wonderful comments and folks I know loving it and now this new owner is non existent! As is our $509.95. If you have any information at all, please DM me. I have left messages with the Chamber of Commerce and next I may drive to Baldwin City ...grrrr
  • Review fromJeanine N

    Date: 12/20/2022

    We bought seven tickets from Snow Globe Express for 12/23 and Snow Globe cancelled due to weather. We were told that there were no refunds and we could only redeem after Christmas on select dates. This was a Christmas ride where you see santa and reindeer. Our kids don't want to see Santa after Christmas. We don't understand why Snow Globe Express wouldn't refund our tickest. When contacted Snow Globe, they were very rude and unprofessional.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.