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Business Profile

Wheelchair Accessible Vehicles

BraunAbility

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wheelchair Accessible Vehicles.

Reviews

This profile includes reviews for BraunAbility's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

BraunAbility has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • BraunAbility

      631 W 11th St Winamac, IN 46996-1245

    • BraunAbility

      645 W Carmel Dr Carmel, IN 46032-2605

    • BraunAbility Texas

      12813 State Highway 64 W Tyler, TX 75704

      BBB accredited business seal

    Customer Review Ratings

    1.25

    Average of 2 Customer Reviews

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    Review Details

    • Mike T

      Date: 02/23/2024

      I believe BraunAbitiy should stand behind the products they sell! I purchased a brand new 2017 **** Explorer, with the BraunAbility modifications. All the metal pieces required to perform the modification on my SUV are extremely rusted and beginning to fail. I spoke with Braunability on more than one occasion they agreed to replace some of the parts, but not all of them. The factory paint on my **** Explorer is in pristine condition. I took my car to five different body shops, and they told me the reason for the rust and corrosion is because the metals were not prep properly and the wrong kinds of paint(s) utilized. After we spent the whole day, obtaining all of these quotes and reasoning for failure, I spoke with Braunability and they refused to do anything about it.

    • Carol B

      Date: 09/07/2022

      Very disappointed with BraunAbility. They dont consider customer satisfaction. They also dont back their warrantys with their products. In fact, I never saw a warranty for my sons turny seat. I regret purchasing an adaptive seat due to many , many issues. They only promise goodwill gestures instead of issuing full refunds. I am so tired of hearing about goodwill gestures. This customer is not satisfied and truly disgusted and disappointed. A turny seat was supposed to help my disabled son get into my SUV, instead the seat had so many issues, it turned into a nightmare.

      BraunAbility

      Date: 09/12/2022

      ****************,We are very sorry that you aren't satisfied with the way your case has been handled. We have done the absolute best we could do to offer you a fair resolution. This included BraunAbility offering to pay to re-install your Turny Evo seat into your vehicle since you had it removed. We also made several exceptions to our warranty and covered repairs that were not under our warranty since they were caused by misuse. I have emailed you a copy of the warranty guide that you said you've been requesting. Once again, we are sorry that we weren't able to refund you in full as you requested, but your claim did not meet the requirements for us to consider this request. Thank you,*************************** Associate Director, *************************

      Carol B

      Date: 09/12/2022

      We feel a fair resolution would be a full refund. ******************* broke the seat as we have proof from Mobility Works. As I mentioned previously, the seat was never misused. I am not sure why our claim did not meet the requirements for a full refund. What are the requirements to consider a full refund ?

      BraunAbility

      Date: 12/30/2022

      ****************,I wanted to follow up with this review and confirm that BraunAbility has done everything we could to make this situation right for you. We have refunded the absolute most that we could on the product. I hope you're doing well and had a very Merry Christmas and a Happy New Year to come! Thank you,***************************

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