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Business Profile

Rust Remover

KBS Coating

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rust Remover.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromdimitar m

    Date: 09/17/2024

    I purchased the tank sealer kit from them back in December. I explained to customer service via phone and email that after following each and every step thoroughly and taking more than recommended minimum time between steps the product delaminated after only 3 months and proceeded to ruin my fuel pump. I asked for a refund and they told me that I have to request it from where I purchased it which is ******, however ****** has a policy for 30days. I have 18 years of automotive experience and this item certainly did not do what it advertised to do. They should have refunded me my money.

    KBS Coating

    Date: 09/18/2024

    The customer did NOT purchase from *********************. He bought a product from Amazon. Obviously, we are unable to refund money that was never paid to us in the first place. It is simply not possible.
  • Review fromLA J

    Date: 07/14/2022

    Poor customer service. Will not respond to my problem and refuses to talk to me. They sent wrong product and will not admit it was their mistake. I know several people that use this company and chose to take their advise by using them. It's a shame they chose to treat customers with no respect.

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