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About

About This Business

Retail Western Store, Western Clothing, Boots, Jeans, Workwear, Leather Clothing and Accessories

Business Details

BBB File Opened:
3/17/2010
Business Started:
6/17/1983
Business Incorporated:
6/17/1983
Type of Entity:
Corporation
Alternate Names:
Rod O'Kelley, Inc.
Business Management:
Ms. Stacey Hutchison, Vice President
Mr. Rod O'Kelley, President

Additional Contact Information

Principal Contacts
Ms. Stacey Hutchison, Vice President
Mr. Rod O'Kelley, President
Customer Contacts
Ms. Stacey Hutchison, Vice President
Fax numbers
Primary Fax: (812) 299-8521
Social Media
Facebook

Additional Information

Refund and Exchange Policy
----Returns---
-Must be accompanied by a receipt for a full cash refund; if there is no receipt then an exchange or store credit will be issued.
-14 Days must pass before receiving a cash refund after writing a check.
-If a credit card is used, then the refund will go back on the original card used; the card must be present.
-6 month Manufacturer Defect on Boot returns will ONLY be exchanged or issued a store credit.
- There is a 3 time maximum return policy per person on all returns and/or defects.
-Any Special Order Items that are canceled will be charged 50% of the original price. NO EXCEPTIONS!
-NO WORN OR WASHED MERCHANDISE WILL BE RETURNED OR EXCHANGED.
-ONLY A STORE CREDIT WILL BE ISSUED FOR SALE ITEMS RETURNED.

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