Wholesale Campers
Jayco, Inc.About
About This Business
Years in Business: 57
Business Details
- Local BBB:
- BBB Serving Northern Indiana
- BBB File Opened:
- 5/1/1970
- Business Started:
- 2/1/1968
- Business Started Locally:
- 2/1/1968
- Business Incorporated:
- 2/1/1968
- Type of Entity:
- Corporation
- Alternate Names:
- Entegra Coach, Inc.
- Starcraft RV
- Highland Ridge RV
- Business Management:
- Mr. Kenneth Walters, President & CEO
- Mr. Steve Claude, Vice President of Customer Service
- Mr. Jim Izbicki, Director of Customer Care
Additional Contact Information
- Principal Contacts
- Mr. Steve Claude, Vice President of Customer Service
- Customer Contacts
- Mr. Steve Claude, Vice President of Customer Service
- Fax numbers
- Primary Fax: (574) 825-0681
- Additional Email Addresses
- Customer Service: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- Wholesale Campers
Latest Reviews
Todd A
"Have been waiting over 2 months for Jayco to fix our air conditioner. We have only had the ** for 16 months and is still under warranty, we have been told that they don't even make the air conditioner for this ** and may be the end of the month before one might be even shipped." ... Read full review
Carlos L
"I have been trying to get help from Jayco on how to reset a fault on my refrigerator caused by a power ****** I resolved the issue no thanks to Jayco but needed one last thing. Through the whole thing they gave me no help whatsoever." ... Read full review
J R.
"Put my Jayco into the service department of an authorized dealer on the earliest day I could book an appointment, which was 40 days out. The 2 year factory warranty expired the day after my appointment." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.