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Business Profile

Towing Company

JR's Towing & Recovery Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAlex F

    Date: 07/25/2022

    Predatory and ridiculous. In the process of moving my significant other out of their apartment, I stopped for lunch inside. The car got towed. The lot was nearly empty, so they didn't receive a call to move my car. They're just out and around on a Saturday morning looking to tow college students who are trying to move. I couldn't get my car back right away because I "needed an appointment". So, three hours later, I had a friend drop me off. $185 cash only was the ****, including $20 for storing the car for the "day", as well as $45 for "after hours pickup", because it wasn't between 9 and 5 on a weekday. They towed me, on a Saturday! I personally talked with three different people, they had staff working, it shouldn't be considered after hours. I clarified, if I waited until Monday to pick up my car within business hours, they would continue to charge the $20 a day storage fee. Something tells me that Saturday is their busiest day of the week. Why tow anyone on any other day, when you make at minimum $45 extra dollars by waiting until the weekend? In addition, the fact that it is a cash only business is HIGHLY suspicious. Horrible business, predatory and malicious.

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