Reviews

Review Details

• Review fromMike P

  Date: 05/14/2023

  ***** and his crew helped take out a wall and install new can ceiling lights in our home. He and his crew did a great job and were friendly. Contracting work can be scary, but ***** (owner) does a great job following through on projects to make sure that he leaves a job with a customer satisfied.

  Fields Home Improvements, LLC

  Date: 05/14/2023

  It was our pleasure to assist you with your project!

• Review fromDoug C.

  Date: 04/29/2023

  We have used them for a couple of projects and have been extremely happy with both the work and service!

  Fields Home Improvements, LLC

  Date: 05/13/2023

  **** and ****, working with you all is always a pleasure!  Thank you!

• Review fromVeronica E.

  Date: 04/28/2023

  Friendly, helpful, timely, love my new ceiling and sunroom!! Thank you so much!!

  Fields Home Improvements, LLC

  Date: 05/13/2023

  Thank you!  It was our pleasure

• Review fromTina E

  Date: 04/28/2023

  Fantastic customer service! Prompt! Reliable! Very Friendly! Great quality work!

  Fields Home Improvements, LLC

  Date: 05/13/2023

  Thank you ****!  It was our pleasure

  Fields Home Improvements, LLC

  Date: 05/13/2023

  Thank you ****!  It was our pleasure

• Review fromAnnie O

  Date: 04/25/2023

  After paying half up front as down-payment last fall for a spring start, I was repeatedly put off with excuse after excuse with delays. I was told "you're next, you're next" all while watching completion and NEW starts of *other* projects on the company's ******** page. When I finally said I just wanted my money back, I was told "well we were about to get to you, you're next!" I chose my refund instead with the promise of dropping a check in the mail the next morning from 15 minutes away. Day after day, no check arrived and when I inquired via text, I was ghosted for days on end. I used a DIFFERENT phone and called to inquire the refund status and was assured he personally would come to my house and hand deliver my refund himself *today*. I rearranged plans to be home all day since I wasn't given a specific time. As evening approached, he sent a message asking if I would be home tomorrow to receive it instead. I explained that I changed my plans to accommodate him and he eventually sent someone else to drop off the check, which wasn't made out to me correctly, so now it's a trip to my bank out of town. Save yourself the frustration and shop around more before choosing this company wasting six months of your time.

  Fields Home Improvements, LLC

  Date: 05/13/2023

  While I understand everybody is in a rush to get their projects done, you were advised upfront late spring before I could get to your job, spring ends June 1st it is middle of May.  I did make contact and advise I was going to try and get you next.  The jobs you seen completed were drywall jobs.  I cannot send a drywaller to install your floor.  Jobs that you seen start were jobs that we slipped in for 1 day because of rain.  You had an entire *****************.  I would never slip in on a job that would take a week and tear out and replace.  When you contacted me I advised one of our guys was involved in a bad wreck and it put me behind.  I had previously advised you that I had purchased your tile flooring.  When you called I advised I would be there next week.  You advised you just wanted your money back which I agreed even tho we were in contract, I gave you a full refund even tho I had purchased some of your materials already.  I was trying to be more than care.  You state I wrote the check wrong.  I wrote it to **** and ***** which is who the contract was with.  Then you stated that you had to go out of town to cash it cause it was written wrong, then you contacted me stating I wrote you a bad check and I advised I definitely did not.  You advised you talked to customer service and they stated they would try and deposit again.  Later notifying me again stating it wasnt any good. I asked who at the bank did you talk to because we bank at the same bank.  You then stated I did it online.  Which is a complete contradiction to you stating on the review that you had to go out of town.  The bank stated my account was in good standing and you must be having problems online.  As far as dodging your text. I advised you I was not and was working through the day. When you called from a different number your caller Id said *************************** I knew who was calling.  That is why I answered the phone.  I advised you when I was done working for the day I would bring you the check.  That evening we were late getting off and I did ask if I could bring it in the morning due to passing your location on my way to the next job you said you would rather it be tonight, so I sealed it up in an envelope and sent it with an employee who passes your house on his way home.  I believe I went out of my way to accommodate you.  I am sorry that you didnt get your project as quickly as you would have liked.