Reviews

Review Details

• Review fromDeborah D

  Date: 05/08/2025

  This was our first time ever at the Kentucky Derby. Patrick and his team at “DerbyTicketsInc.com” made the entire process of purchasing tickets to the Derby along with other side events very easy and stress-free. The service provided was more than five-star, if that were even possible. If you are planning to do this once-in-a-life-time bucket list item, please contact this first class company. You will not regret it. Thank you Patrick and team for the best time ever. Debbie & Joel
  

  Derby Tickets, Inc.Com

  Date: 05/13/2025

  Debbie & Joe, We are so happy that you had a wonderful Derby! My team and I try to give it 110% just for people like y'all! There are a lot of moving parts with the tickets, hotels, transportation, parking, and the parties, but seeing your comments makes it all worth it! Thank you, Patrick

• Review fromRachel A

  Date: 05/07/2025

  We cannot express how thankful and grateful we are to Patrick and his team at Derby Tickets for helping us with our first Kentucky Derby vacation! We had an amazing time and if it wasn’t for their support and great commitment to excellent customer service I can truly say it wouldn’t have been as amazing!! Highly recommended!!!
  

  Derby Tickets, Inc.Com

  Date: 05/13/2025

  Rachel, Thank you for your awesome review! It was nice working with you, and I am glad that you had a great time! For a moment there, I didn't know if your flight was going to be here in time! Thanks so much, and hope to see you again! Patrick

• Review fromSharlene H

  Date: 05/06/2025

  Patrick and his team made this memorable lifetime visit. We loved our trip and they made it so very easy to navigate! highly recommend!
  

  Derby Tickets, Inc.Com

  Date: 05/13/2025

  Sharlene, Thank you for your nice review and those great pictures that you sent! Looks like y'all were having a blast! We hope to hear from you again one day! Sincerely, Patrick

• Review fromTim B

  Date: 05/06/2025

  Have used Derbyticketsinc.com for 5 years now and this years experience was the best! Patrick and staff are so helpful not just during Derby Weekend but any time of the year. Patrick being a Louisville guy even gave me a tip on where to eat the best barbq and he was spot on! If you are contemplating going to the Derby, this is your company. No matter what you desire, whether it being seats, tours, hotel, or dining Derbyticketsinc.com you can't go wrong. Highly recommend! Tim B.

• Review fromTimothy C

  Date: 05/23/2024

  All star service from an all star team! We spent about $30k for the weekend and these guys delivered an experience of a lifetime! We couldn’t be happier for how things turned out! Will definitely be recommending them to anyone who wants to have a carefree Derby Experience!!

• Review fromTrish D

  Date: 05/06/2024

  Thank you Patrick and Derby Tickets Inc. for another perfect Kentucky Oaks and Derby experience. Outstanding costumer service with accessibility, return of messages, questions answered, friendliness with a personal touch and honesty. Patrick is a man of his word. Highly recommend Derby Tickets Inc to anyone thinking about a first trip or return trip to the Oaks and Derby. You will not be disappointed.
  

  Derby Tickets, Inc.Com

  Date: 05/25/2024

  Trish, Thank you for the fantastic review! It was great to finally get to meet you in person. Of course, y'all are some of my favorites!!! We are looking forward to planning your next Derby, and I know that you will want to be right up front 'on the Rail' again. Can't wait to see the pictures! Customers like youa re the reason that we started this business! Sincerely, Patrick

• Review fromDennis M

  Date: 09/29/2023

  My saga started in late 2019 when nobody knew what Covid would be like. We bought tickets with a verbal guarantee from Patrick that money would be refunded if there was no race. Worst case, we would get tix for the next Derby they ran. Well, when they announced no fans for the 2020 race, this company could/would not refund my money because “one of their biggest vendors would not refund their money”. Then they failed to provide any tix for races when they resumed even after multiple attempts by me to contact them. According to Patrick he “had to lay off almost all of his staff.” Fast forward three years, multiple phone calls, a even a trip to their office in Jeffersonville (which I could not find even though this is my home town) and extremely poor or no response to inquiries. After several requests and a mountain of frustration, I was eventually refunded 90% of my money in 2023. A full refund was not offered bc according to Patrick, they “deserved to make a profit” even though they provided no goods or service and used my money for multiple years. IMHO, this company has no integrity. I highly recommend you take your business to another vendor that will stand behind their word. If you use Derby Tickets Inc and their is any type of problem, do not expect a refund.

• Review fromKim S

  Date: 05/22/2023

  Such a great day! Kentucky Derby has always been on our to do list. When I started planning for the 2023 Derby I came across Derby Tickets and gave them a call. Patrick was so helpful in answering my questions and offering suggestions. After talking with him on and off for a few weeks we finally decided on our seats etc. He was so helpful in sending pictures of different seat location, parking location and other things to do while visiting the area. Our Derby experience was perfect. Could not have had better seats. I had chills from the energy and excitement of being there. If you are planning a Derby trip I would highly recommend calling Patrick. He will take the time to get you what you want so your experience is as wonderful as ours was.
  

  Derby Tickets, Inc.Com

  Date: 05/24/2023

  Kim, Thank you for the great review! We are very happy to hear that you had a wonderful time at the Derby! Our team put some long hours in this April & May, and it always makes it worth it when we receive a review like yours! We hope to get to host y'all again soon! Sincerely, Patrick

• Review fromCarol M

  Date: 05/20/2023

  Derby Tickets, Inc and Patrick and his team are absolutely wonderful to work with. Friendly, professional, caring, and accommodating. His attention to detail is unrivaled. His entire team helped make this (my first!) experience such a fun time. I have seldom worked with a company that provided such great service. I have already recommended him to several people and will continue to do so. I can’t imagine going through any other vendor.
  

  Derby Tickets, Inc.Com

  Date: 05/23/2023

  Carol, Thank you for such a gracious review! We loved hosting you girls! All 3 of you were such a delight. Also, thank you for the beautiful flowers! We cannot wait to host you again! Sincerely, Patrick

• Review fromEllen B

  Date: 05/20/2023

  Our trip to the Kentucky Oaks and Kentucky Derby was phenomenal! Patrick was wonderful to work with. He and his team provided outstanding customer service, follow up and support. If you want to go to the Kentucky Derby, I highly recommend Derby Inc. and suggest you contact them.
  

  Derby Tickets, Inc.Com

  Date: 05/23/2023

  Ellen, Thank you for the great review! It was our pleasure to host y'all, and your pictures were awesome! We hope to see you again soon! Sincerely, Patrick