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Business Profile

Consumer Finance Companies

OneMain Financial Group, LLC

Headquarters

BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Important information

  • Customer Complaint:
    COMPLAINT HISTORY: The company has been responsive to any complaints brought to its attention by the BBB during the current three year reporting period by either making adjustments or offering an explanation of its actions.

    BBB files reflect a number of disputes relate to contractual issues. The company has responded with an explanation of the contract terms. Consumers should be sure to read and understand all contracts before signing.

    OneMain Financial is a credit provider, not the retailer or seller of products. If you have a problem with a product financed through OneMain Financial, you should first attempt to resolve your complaint with the company from which the product was purchased. This may include filing a complaint through the BBB where the company is located.

    The Evansville, Indiana location is the national headquarters for the company which services consumers nationwide. This report is based on compiled complaint activity from the company's nationwide service area. All complaints filed with the BBBs across the US are processed by the Evansville area headquarters.

Complaints

This profile includes complaints for OneMain Financial Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OneMain Financial Group, LLC has 1341 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • OneMain Financial Group, LLC

      601 NW Second St. Evansville, IN 47708

      BBB accredited business seal

    • OneMain Financial Group, LLC

      1813 N Green River Rd Evansville, IN 47715-1905

      BBB accredited business seal

    • OneMain Financial Group, LLC

      443 Main St Tell City, IN 47586-2208

      BBB accredited business seal

    • OneMain Financial

      6 Frost Dr Ste 2 Bangor, ME 04401

      BBB accredited business seal

    • OneMain Financial

      365 Harry L Dr Ste R The Small Mall Johnson City, NY 13790

      BBB accredited business seal

    Customer Complaints Summary

    • 1,160 total complaints in the last 3 years.
    • 349 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    OneMain Financial Group, LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.