Heating and Air Conditioning
Illiana Heating & Air Conditioning, Inc.
Reviews
Customer Review Ratings
Average of 38 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromTed T
Date: 02/28/2025
On time, fast, efficient and informative . Able to do some additional work for me. Had all parts I needed on the truck. ***** is an excellent technician!
Illiana Heating & Air Conditioning, Inc.
Date: 03/03/2025
Thank you for the 5-star review! We appreciate your review of our technician ***** and look forward to serving you in the future! Thank you for choosing Illiana Heating & Air Conditioning!Review fromSusan V
Date: 01/30/2025
Prompt response to repair our furnace. **** was friendly, efficient, and took the time to explain what was wrong and to quickly get our furnace running again. Everything was cleaned up, and this was very much appreciated! He explained the service plans that could save us future repairs and money, but was not pushy about it. I would definitely recommend Illiana Heating and Air to friends and family. Thank you!!Illiana Heating & Air Conditioning, Inc.
Date: 02/05/2025
Thank you for your positive 5-star feedback! We appreciate your kind words about our technician and are so glad you would recommend us to others. Thank you for choosing Illiana Heating & Air Conditioning!Review fromErica J
Date: 01/24/2025
Thankful Illiana was able to answer our service call so quickly. ***** figured everything out in a timely manner & was pleasant throughout the whole process. Definitely opting in for the yearly check ****Illiana Heating & Air Conditioning, Inc.
Date: 01/28/2025
Thank you for the 5-star review and wonderful review of our technician. Maintenance is the best choice for avoiding breakdowns; glad to hear our technician discussed the importance. Being a member of our maintenance plan is the most cost effective way that comes with additional benefits. We'd love to have you join!Review fromJon H
Date: 01/08/2025
Everything as expected. Very friendly and knowledgeable. Good to do business with.Illiana Heating & Air Conditioning, Inc.
Date: 01/09/2025
Thank you for your kind words! We appreciate youReview fromMel G
Date: 01/04/2025
****** A was my technician He knows his business and worked efficiently checked everything out on my furnace and got it up and running thank youIlliana Heating & Air Conditioning, Inc.
Date: 01/06/2025
Thank you for taking the time to review our technician and for the kind words and 5-star rating. Thank you for choosing Illiana Heating & Air.Review fromLinda F
Date: 01/04/2025
Excellent service!!
Emergencies call!
I had heat in a half hour of his arrival!!!Illiana Heating & Air Conditioning, Inc.
Date: 01/06/2025
Thanks for your great review and trust in Illiana for your home comfort.Illiana Heating & Air Conditioning, Inc.
Date: 01/06/2025
Thanks for your great review and trust in Illiana for your home comfort.Review fromWes B
Date: 09/21/2024
The entire experience from estimate to installation was excellent. The installation team was on time and went above and beyond to make sure the job was done well even when they ran into a few unexpected challenges. The team was thoroughly professional and polite. It was a great experience from beginning to end. I would highly recommend Illiana Heating and Air Conditioning when **** services are needed.Illiana Heating & Air Conditioning, Inc.
Date: 09/23/2024
Thank you so much for the 5-star review and kind words regarding your experience with our team! We appreciate your recommendation and are so glad to have you as a valued customer of ********************************************* & Air!Review fromLisa W
Date: 09/04/2024
***** was punctual, friendly, informative and efficient. I had an AC tune up service done and would definitely recommend them to a friend. I also plan on having them back for additional services such a duct cleaning which I didnt know they did until ***** told me during the check out process.Illiana Heating & Air Conditioning, Inc.
Date: 09/19/2024
Thank you for your 5-star review! We are thankful to have you as a customer and we appreciate your kind words!Review fromGeorge P
Date: 08/27/2024
Kevin P. did a fantastic job on explaining and identifying the problem with our thermostat.
He also proceeded to fix the problem within a short period of time. He gave a few recommendations to help the problem from happening again.
Once again Illiana came through!Illiana Heating & Air Conditioning, Inc.
Date: 08/28/2024
Thank you for your 5-star review and for the kind words about our technician and his skills! We appreciate you taking the time to review our team and thank you for choosing Illiana Heating & Air!Review fromAaron L
Date: 06/20/2024
Excellent service. Friendly Tech. Much appreciated.They arrived as scheduled and were promptIlliana Heating & Air Conditioning, Inc.
Date: 06/25/2024
Thank you for the 5-star review! We appreciate your feedback and hope you will continue contacting us for your heating & cooling needs.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.