Reviews

Review Details

• Review fromDebbie K.

  Date: 10/17/2024

  We took our travel trailer to ****** of Indianapolis in ********, ******* to have the table and bench reattached to the wall of the *** Even though we have an Anytime warranty, we had to pay for the repairs. The camper is only 2 years old, and we were not in it to tear the bench from the wall. It seems the warranty is not really for any time. The repairman who worked on our camper evidently needed to empty the storage under the bench but left everything out on the floor and all over the camper. He left lights on and the air conditioner on, as well. When we saw the mess, we called it to the attention of his supervisor. That was where it got ugly. The supervisor, ****, had a terrible attitude. He said the lights that had been left on would have burned out anyway. He also said the air conditioner was always on, but that is not true. He had an excuse for everything we questioned and as he left the camper, I said this is not good service and his reply was simply, "OK." As he was walking away, I heard him say, "I'm done with this." No apology, no resolution. Just an I-don't-care attitude. We took our disappointment in the service and his attitude to the public relations manager. She returned half of our money and apologized but did not have the supervisor who was so rude do the same. We have had growing frustration with ****, the new owners of our camper sales, but not until now did we decide to find a better place to purchase from and service our camper. We are very unhappy and know that several of their workers have left the business since **** took over.

• Review fromBoyd D

  Date: 07/27/2024

  DO NOT TRUST BISHS ******** INDIANA FOR SERVICE, I recently took my 2023 fifth wheel in to bishs for a roof inspection. While it was there I had them to repack the wheel bearings. The service writer called and said I had some " nail pops on the roof" he quoted 1 hour labor plus materials. I said do it if it needs to be done. We'll fast forward he calls and said it's ready to go. I paid the bill of over $1100.00 went to hook to my trailer NO BRAKES . That peaked my curiosity so I got on the roof no signs of new sealant. So they said leave it we will get it taken care of. So in the days waiting for it to be done my wife calls someone in management at bishs ******** indiana he says I will get to the bottom of this and give you a call back ( still waiting on the call) so being extremely pi**** off I called **** fix and explained the situation, they said they would escalate it to their manager and he will call me back that day (still waiting) so that evening I found a number for bishs customer care department again I explained the situation he said I will call ******** and find out what is going on and call you tomorrow (still waiting) sp picked up the trailer yesterday it has very little brakes, they did put sealant on the roof, it looks like it was done by a kindergarten kid. Chrome caps on half the lug nuts are missing, greasy hand prints all over the side if the trailer. Spent half a day washing the trailer to get the grease off it. After all this I am questioning weather they even repacked the wheel bearings. Now I'm going to get an independent technician to check the wheel bearings and reseal the roof so needless to say I wasted $1100.00. I'm not the type of person to leave reviews but I'm just trying to help the next person from getting sc***** by them

• Review fromKelli H

  Date: 04/23/2024

  Terrible service department . Nobody ever returns your call when u do get ahold of someone they have no answers for u they tell u they will get right back with u but it never happens . Called last sept/ October for an appt .they finally got us in the beginning of January . It is now April 23 and our unit has not been touched . So our unit sat outside the 3 coldest months of the year Jan feb march and now April . They r telling us now that the problems were caused by the weather and nothing will b covered . When I mentioned that the problems were because they left it out all winter but they stated that they r not responsible for the weather issues and it was our problem . Horrible service ****** When I looked up the reviews they had 56 1 star reviews in the last 18 months , should have known better but modern trailer sales ( previous owners ) had a impeccable reputation