We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Water Softener Supplies

Culligan Water of Wheeling

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Softener Supplies.

Reviews

This profile includes reviews for Culligan Water of Wheeling's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Culligan Water of Wheeling has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Jesus P

      Date: 09/12/2024

      3 years ago I bought an apartment in ********** which already had a Culligan filtration system installed, 2 months ago I made an appointment for maintenance (Wheeling office) unfortunately the person who confirmed the appointment forgot to schedule me, they cordially rescheduled me for a Saturday in which unfortunately no technician was scheduled to work so affectionately for the 3rd time they rescheduled me for Saturday August 31st but no technician was available due to Labor Day, I called another Cullingan store and they can't provide me with service because only one store in ******** can do so and it's the Wheeling store, I called customer service and corporation and no one has been able to help me.

    • Anna S

      Date: 04/09/2024

      I have had a Culligan water filtering system for approximately 25 years. Throughout that time it has been relatively good service, good product and have been satisfied with my water. However, the last three years have been a nightmare. The service department technicians have been ill equipped to keep my unit running efficiently and effectively, causing many leaks and a couple floods in my home. And recently, the response time to have technicians to service the unit has been awful! Often, having to wait 30 to 45 days for a technician to drive my home. I Discontinuing my service with them today through lots of trepidation and remorse. So sad! I will not be recommending their service or products ever again. Especially from this particular area in ********.

    • Hiten G

      Date: 10/13/2022

      Had a water filtration system installed and the installer left the water running in a bathroom that over flowed. The water had been running for over 8 hours! The local Culligan office was very nice but said that someone from Corporate would be calling. *************************** called and was very rude and spoke over me several times. Said that the flooding was caused because the drain must have been slow! I said the flooding happened due to the negligence of the installed who let the faucet run for 8 hours. Then ***** said that the installer didn't turn on the faucet. Well, the installer asked me where the nearest faucet or bathroom is and so I showed him. ***** said that they don't take any responsibility or liability about the flooding and the damage it caused. The damage is huge. A whole bedroom needed to have the carpet removed, the bathroom has warping and the hard wood floors in the basement are buckling. For such a reputable company, this is disappointing and has zero customer service. I would never recommend Culligan to anyone. If you want to save yourself from a headache, find another water company. One that has has honor and can provide you with help.

    Culligan Water of Wheeling is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.