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Review fromHedy G
Date: 04/29/2025
Very impressed with the thorough coverage of my home. ****** was very professional as well as friendly. He went the extra mile with service by knocking down a wasp nest I didnt know was there. He listened to my concerns about ********* ants and explained what he would be doing to rectify the problem. I wholeheartedly recommend ****** and Pointe Pest Control.
Pointe Pest Control
Date: 04/30/2025
Thank you **** for this awesome review! We strive to go above and beyond for all our customers and appreciate you taking the time to submit your thoughts!Review fromJaime S
Date: 08/21/2023
In the years we had services, which were forced and in place by their partner, *******, I rarely saw a technician on my property. Id have to call to request in-home assessments and put out the bug traps theyd mail to me and never place nor collect. I have in writing canceling service and called, spoke to *********************, no longer with company, in September 2021. Canceled services!!! They billed me in November 2021 AFTER I canceled service and of course I didnt see a technician. I sent many other emails when I got recurring statements and explained their error. Today I receive a collecting notice 2 years later for services I didnt request and doubt were rendered. Read their other reviews to see the same occurrence for other past customers. I will continue to send in paperwork defending my cancellation request and $0 balance.Pointe Pest Control
Date: 08/25/2023
*****,We're truly sorry to hear about your experience with PestShield. Your feedback is important to us, and we regret any inconvenience or disappointment you've encountered.We want you to know that this is not the kind of experience we aim to provide our valued customers.Customer satisfaction is our top priority, and we're committed to addressing your concerns. If you could please reach out to our Director of Operations at ************, we would be more than happy to discuss the issue further and find a resolution.Best regards,The PestShield ManagementPointe Pest Control
Date: 10/23/2023
*****, We're truly sorry to hear about your experience with PestShield. Your feedback is important to us, and we regret any inconvenience or disappointment you've encountered. We want you to know that this is not the kind of experience we aim to provide our valued customers. Customer satisfaction is our top priority, and we're committed to addressing your concerns. If you could please reach out to our Director of Operations at ************, we would be more than happy to discuss the issue further and find a resolution. Best regards, The PestShield Management Submitted: 08/25/2023
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