Reviews

This profile includes reviews for Sky Auto Protection's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sky Auto Protection has 4 locations, listed below.

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  Sky Auto Protection

  150 N Martingale Rd Schaumburg, IL 60173-2408

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  Sky Auto Protection

  5750 Old Orchard Rd Ste 430 Skokie, IL 60077-1061

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  Sky Auto Protection

  2700 Patriot Boulevard Ste 250 Glenview, IL 60026-8021

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  Sky Auto Protection

  10 N Martingale Rd Ste 400 Schaumburg, IL 60173-2411

Review Details

• Review fromTomeka M

  Date: 05/22/2025

  I received a letter in the mail today from Sky Auto Protection. As I was reading the letter I knew it was a scam the year and vehicle model was wrong and the company said when I call give them my vin number hmmm not doing that.

• Review fromAT Y

  Date: 05/13/2025

  This is totally a scam. My gf just got her car and they have already offered her all the warranty options up front. When the letters get almost threatening you know its a scam and they dont give up.

  Sky Auto Protection

  Date: 05/20/2025

  Sky Protection is a marketer of vehicle service contracts for third party service contract companies. Sky Protection provides a valued opportunity for consumers to make an informed decision whether to purchase coverage to protect their investment. If your girlfriend received a mailer from ***, the solicitation was an opportunity as a consumer, to choose whether to activate a service contract in the event the dealer did not offer her an opportunity to purchase one when she purchased the vehicle. We will be happy to remove her from our mailing list, please provide her name and address.

• Review fromJulia H

  Date: 05/06/2025

  They are the biggest liars most fraudulent company Ive ever come into contact with. JUST STAY AWAY!! They lie about the coverage, and pricing! And when you finally figure out they are scamming you dont expect a refund! They will give you the run around especially when you ask to speak to a manager! Ive asked over four times to speak with one got told they would have to call me back not neither of the four times have they ever called me back. But theyll put in your account file that youre not owed a refund and somehow I used 34% of the coverage and services I NEVER received. STAY AWAY!!!

  Sky Auto Protection

  Date: 05/13/2025

  Ms. ********* Our records indicate that you first contacted our office on June 18, 2024, regarding an offer to set up a voluntary vehicle service agreement, intended to extend coverage beyond the manufacturers warranty. During this call, the agent thoroughly explained the coverage benefits, terms, and pricing. You agreed and proceeded with the coverage. At this time, your vehicle had ****** miles.On June 19, 2024, you called our customer ********************** department with questions related to billing. As a courtesy, the service representative applied a discount to your monthly rate, reducing it to $108 per month, which you accepted and paid for 9 months.On July 2, 2024, you called again to ask when she would receive her policy booklet. The representative advised you that it should arrive by the end of the week. During the same call, you again confirmed the discounted rate and expressed no concerns.On July 15, 2024, you contacted customer ********************** again to confirm your enrollment in autopay and discuss your billing.On February 17, 2025, you called to request that your upcoming payment be moved to February 28, 2025, which the representative completed for you.On March 4, 2025, you called again with questions regarding the billing structure and the representative answered your questions diligently. On March 18, 2025, you called to inquire how many payments remained on your policy. The representative informed you that you had 15 payments left and offered to email you a breakdown for your records. During this same call, you asked about the refund process if you were to cancel. The representative informed you that a pro-rated refund (***) could be available depending on the terms and usage. Later that day, you requested to cancel and you were informed of the documentation needed to process the ***.On March 26, 2025, we received the required documents, including the final odometer reading of ****** miles. Which means you used ****** miles of your 5-year/60,000-mile policyroughly 34% of the total mileage allowance, all within 9 months.Refunds are pro-rated based on the original sale price, not the discounted amount. Additionally, the charge backs on the February and March payments, resulted in a negative balance on your account. The combination of the policy usage and the charged-back payments through your bank resulted in no refund being due. On May 7, 2025, a customer ********************** manager attempted to return your call to review the outcome of the *** but was only able to leave a voicemail. Hope this helps.

• Review fromDa S

  Date: 04/09/2025

  Sent my elderly client a bill on her brand new car for maintenance. Very cruel. Scammers 100%No mention of Sky on invoice because scammers are scammers.

  Sky Auto Protection

  Date: 04/11/2025

  Sky Protection is a marketer of vehicle service contracts through service contract providers. Financing of the service agreement is afforded through 3rd party companies. If you would like to provide us with your client's information, we will be happy to look into this further.

• Review fromRuth J

  Date: 03/26/2025

  I received a letter in the mail from them, for a car that I dont even have anymore, because it was a lease from 5 years ago. When I called them, they asked for the coverage ID number that was in the letter. Due to many people I know being victims of scams, I did not give them any identifying information. The guy proceeds to argue with me about why it doesnt make sense that I wouldnt give them an ID number that came from them. I argued back that no identifying information should be given over the phone, especially if the potential customer doesnt even know if the company is valid. He went back and forth with me, trying to convince me that my argument was invalid, and my hesitation to engage with them made no sense. I explained again that they seem fake. He said if I give him my name, I can be taken off of the list, and I told him, Im not giving any of my info over the phone and that I could just go on one of the websites that helps your public information to be removed, so that scam companies like SP Activation Services, dont have access to you. He Continues to try and invalidate my argument. He states that there is no way another company would be able to have access to their database, and take my name off of their list. I told him that huge, major companies like *** have even been hacked before! Did he really think that a hacker or another company for that matter, could never have access to his companys database? A database of information that they likely paid for, or obtained through a barely legal loophole. I guess he really thought I was dumb, because the number of people on Reddit as well as BBB, who claim that this company has weird business practices, only reaffirms my initial thought. He asked me to not call them again :D I dont feel bad that I took up his time or flustered him, because if it means that I prevented him from signing an old lady up for coverage that she doesnt need, using barely legal business practices, Im ok with that!

  Sky Auto Protection

  Date: 03/31/2025

  Sky Protection is a marketer of vehicle service contracts for third party service contract companies. Based on the name provided we are not able to locate you in our system therefore we are not able to verify if you ever received a solicitation from us. If you are not willing to provide our office with your name and or the coverage ID generated by our office, we are not able to remove you from our mailing list.

• Review fromPeter M

  Date: 02/21/2025

  A scam- implying that they know my warranty is nearly or already expired (spoiler, I have more than two years left)Deceptive garbage. Dont buy their we are legitimate protestations. If its so legit, why the obvious deception in your obnoxious letters? Its a tired old method used by most of your scammy industry.

  Sky Auto Protection

  Date: 03/03/2025

  Thank you for your feedback. Sky Protection is a marketer of vehicle service contract providers. You received a marketing solicitation offering you the opportunity to purchase a vehicle service contract. Offers are typically sent to consumers who recently purchased a vehicle or those who's could be expiring. If interested, you the consumer, can choose to inquire regarding the offer, or you can simply discard it. We have requested our sales team remove you from their mailing list.

• Review fromDavid H

  Date: 02/20/2025

  Please read all the other reviews and DO NOT fall for this scam! Can't believe we allow companies like this to operate, should definitely be against the law!

  Sky Auto Protection

  Date: 03/03/2025

  Sky Protection is a marketer of vehicle service contract providers. You received a marketing solicitation offering you the opportunity to purchase a vehicle service contract. Offers are typically made to consumers who recently purchased a used vehicle in the event the dealership did not offer you the option to purchase one. Sky Protection provides a valued service to thousands of satisfied customers nationwide. If you prefer not to receive future offers, we are happy to remove you from our mailing list.

• Review fromErik E

  Date: 02/05/2025

  If I could give 0 stars, How should I describe my introduction to Sky Auto Protection? I think to myself if anyone has used the words "horrendous" or "unethical". After receiving no more than 5 misleading mailers, I called the number provided and spoke to ********. It appears that this company is nothing short of a complete scam. Their mailers were written so alarmingly that I thought there was an issue with the service my new vehicle had just undergone. During the call with ********, she told me that paying for a booklet for $188 could get me coverage for ******* miles. She didn't bother to mention that this was a monthly payment, only revealing it when I asked. The numbers she discussed made no sense. I inquired whether this had anything to do with my warranty through the dealership and asked how she got my information. The information I received was vague and misleading, which honestly set me back. What happened to ethical business practices and honest, non-misleading marketing methods? I did not know companies were still scraping and purchasing data to generate sales leads in this format. I wonder how many people fall for this each year. I am glad I recorded the conversation on my end. How does the business owner fall asleep at night? STAY AWAY.

  Sky Auto Protection

  Date: 02/07/2025

  Thank you for your feedback. Sky Protection is a marketer of vehicle service contracts for third party service contract companies. The solicitation specifically discloses to you, the consumer, that Sky Protection is not affiliated with any dealer or manufacturer. After listening to the call, ******** clearly explained on three separate occasions the $188.36 was recurring for the first two years, the remaining 3 years would be at not additional costs. When you asked if this service agreement was through ******* she clearly said no, its through Sky Protection. Please note, we do not have the capability of knowing if any consumer has previously purchased a service agreement with any other *********** Protection provides a valued service to thousands of satisfied customers across the nation.

• Review fromRonald S

  Date: 01/29/2025

  Sky Auto Protection is a big scam. I called them and discussed with the agent reputation of their company. The agent was polite and attempted to dissuade my concerns by stating their impeccable ************************************************************************************************* Sky being identified as a scam. Bottom line, I asked to be removed from their mailing list. The agent stated that they did. The deception was in disguising the pink letter I received to appear urgent with an immediate response necessary in order to maintain coverage. VERY deceptive and unprofessional.

  Sky Auto Protection

  Date: 02/03/2025

  Sky Protection is a marketer of vehicle service contract providers. You received a marketing solicitation offering you the opportunity to purchase a vehicle service contract. Offers are typically made to consumers who have recently purchased a vehicle in the event the dealership did not offer you the option to purchase one. If interested, you the consumer, can choose to inquire regarding the offer, or you can simply discard it. As requested, the sales team removed you from the mailing list.

• Review fromErik O

  Date: 01/12/2025

  I received 6 letters from this company claiming to be urgent and making it seem like it is a required service. I knew immediately it was a scam and ignored the letters for awhile until the sixth letter. my recommendation is to call the number and demand to be removed from the mailing list. I also informed them that I would seek legal action if they contacted me again. I implore everyone to do the same thing. This business is a scam and there are entire forums decided to people who paid for this service and never got the coverage they paid for when it was needed. DO NOT FALL FOR THIS ........

  Sky Auto Protection

  Date: 01/15/2025

  We respect consumers preferences regarding communications and promptly honor requests to be removed from the mailing list when contacted. We are committed to ethical business practices and transparency. Contrary to the claims made, Sky Protection provides a valued service to thousands of satisfied customers nationwide. Our customers receive the coverage they purchase, and we work diligently to fulfill our service commitments. Mischaracterizations such as "scam" are inaccurate, as we provide real, valuable vehicle protection solutions.