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Business Profile

Lawn and Garden

YardMax

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawn and Garden.

Reviews

Customer Review Ratings

3.6

Average of 63 Customer Reviews

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Review Details

  • Jonathan K

    Date: 04/18/2025

    Yardmax Support left me feeling scammed. Cheap products, laughable warranty, avoid at all cost.

  • Thom P

    Date: 04/14/2025

    YARDMAX to the rescue. The 21 inch, 170cc push lawn mower has been an excellent machine for cutting in tight places and all around my yard. However, recently I needed a unique part. Local lawn mower shops didn't carry the part. So I contacted YARDMAX online. Registered my machine and requested assistance. Within 24 hours, I received an email that the part had been mailed out (with up grades)

  • Kim M

    Date: 03/01/2025

    Truly a breath of fresh air experience in this era of robot answering and unqualified people on other continents that don't understand what you need. I needed a part for my wood splitter that didn't seem to exist for awhile. My only negative is that I hope that the cradle needed to mount the 34" wood table is made easier to find. That, however was way overshadowed by the team effort to find this part, even when I was about to give up they pursued the problem and found what I needed at a very fair price. I can't say enough about that good continued effort and thank them for it. Obviously it underscores a loyalty for YardMax, and highly recommends the *********** M.

  • Frederick S

    Date: 11/21/2024

    You have all been fast, professional, polite and efficient. I don't think anyone could ask more of you.

  • SC C

    Date: 11/08/2024

    The representative is very friendly, polite, and kind. Fast Service. Good quality. Reasonable price.

  • Daniel S

    Date: 11/04/2024

    Returned call and provided needed parts for a used wood chipper that I had purchased from a prior customer

  • Jimmy E

    Date: 10/24/2024

    Yardmax stood by their word very reliable customer service. Will definitely buy their products.

  • Brandon B

    Date: 10/22/2024

    The customer service was top notch! I had a wheel issues and a grass collector problem. They solved my issue with great communication and also shipped me the right parts within days. Ill definitely be adding new mowers this coming spring. Thanks YardMax

  • Roger B

    Date: 10/17/2024

    I had an issue withthe blade on my mower the 1st time I used it. Saima was my rep and did an excellent job getting me a replacement. She was very professional/ polite and on top of everything for me clear down to letting me know the replacement was shipped. Awesome costumer service.

  • Tomarcus W

    Date: 10/13/2024

    Bought a mower from YardMax 3 months and 2 weeks ago the self-propel stop working. Contacted customer service about the issue and within a week after talking to someone I received a replacement in the mail.

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