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Business Profile

RV Repair

Collier RV Super Center

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Michelle O

    Date: 05/21/2024

    This is a nice place with a huge showroom! On Saturdays you can go explore all the RVs for sale without a sales person tagging along, but with one readily available if you need help. Everyone seemed friendly too. I could have wandered around exploring all day!I was there to look at a used 2017 Forest River RV Wildcat 29RKP. I noticed the floor of the bedroom slide had a mushy spot, about 6" square, and that there was water pooling inside the pass through. They jumped on fixing those things, which surprised me. They conducted their PDI and made more repairs. I hired an inspector to give the rig a more thorough and educated look. Inspection revealed the bottom of the living area slide was rotten, there were several areas missing sealant, trim was falling off the back side, there was a long 4" crack in the sidewall by the bedroom slide, which someone caulked over. There were so many issues that, after only a few hours of inspection the inspector reached out to me. I let my sale's person know and I was told that they would not fix any more issues. Did they know these problems existed while trying to sell it to me? They did a PDI, they said so - but their PDI did not find these issues? or did it and they just did not disclose them? I was told, after I asked these questions, that their PDI is an appliance check - so if you think this place will check you breaks, break lights, slide function/alignment, etc., apparently the do not. They check appliances. Please hire an independent 3rd party inspector, no matter where you shop and no matter if it is a new or a used RV. Get someone who has your back to look for all the issues, because dealerships like this, they just want to sell you the thing. Will they tell the next person interested in this Used 2017 Forest River RV Wildcat 29RKP what my inspector found? They already told me they will not fix the issues...so they are going to sell it with all these issues. Will they tell you??

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