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Business Profile

New Car Dealers

Napleton Cadillac of Rockford

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • John J

    Date: 12/14/2023

    Shortly after purchasing my "new to me" car I learned it ***** a quart of oil EVERY 750 miles. I've used 4 quarts of oil already and havn't even driven it ***** miles yet. Crazy!I literally asked the salesman if there was anything I should know about this vehicle while sitting across from him, at his ********* to eye. He said something along the lines of "well, you know, its an older car with higher miles, but its a great car, ******s are very reliable"When I asked him about it after I had put in my second quart and knew for sure how bad it was, he said he would ask the used car manager what they could do. Ultimately they said there was "nothing they could do" as it was out of the warranty period due to its age and that I bought it "as is." While this is legal, I would argue that it's not that they "can't" do anything, but rather that they "won't" and I would add also morally bankrupt.I thought perhaps they would at least offer to pay for the oil, or some other laughably anemic response but they just told me it was an ethical sale (after I said this was an unethical sale) and a good car "for the money."Everytime I look at this car I feel ripped off and violated by Napleton ******* Just because they can. And I hate it.I hate having to put a quart of oil in every two tanks. I hate how they ripped me off with a smile and a handshake. And I hate being stuck with the car because I have honor, value honesty and refuse to sell it to someone else without disclosure of known problems. And lets face it- whos going to buy a car that ***** through a quart of oil EVERY 750 miles? ******** nobody.I'm stuck with this OIL BURNING LEMON fron Napleton ****** and they are perfectly fine with it.For all who have read this take it as a cautionary tale. These people will not tell you the truth even with a direct question nor will they do whats rights ethically. Be wiser than I and do your research. DO NOT trust Napleton to do what is right.

Napleton Cadillac of Rockford is NOT a BBB Accredited Business.

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