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Business Profile

Windows

Renewal by Andersen of Central Illinois

Reviews

Customer Review Ratings

4.94/5 stars

Average of 73 Customer Reviews

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Review Details

  • Review fromJim W

    Date: 02/07/2025

    Todd F******** & his crew were fantastic. Professional, courteous & great craftsmen. Our windows look amazing. A friendly team, they even played with our dog & left our home spotless. Highly recommended!

    Renewal by Andersen of Central Illinois

    Date: 02/20/2025

    Hi Jim, thank you for taking the time to let us know how we did! We strive for a world class experience and we are thrilled we were able to provide that to you! Please let us know if you need anything else.
  • Review fromKevin G

    Date: 02/02/2025

    Outstanding from start to finish! We replaced 31 original windows ((27+ years old) and a door+storm door. Beginning with our sales rep, Megan H**** -- Megan was extremely helpful, knowledgeable, a joy to work with, and very responsive throughout the process. She kept tabs on progress and made sure we receive periodic updates until the job was done. Once the windows were ready at the factory, we were able to schedule the installation within a week. Todd F******** and his sons rolled in and completed the installation ahead of schedule and to perfection -- on-time every day, kept the house clean, worked efficiently, and most importantly, installed the windows perfectly! The house looks beautiful, and the difference in warmth/insulation is VERY noticeable! GREAT quality product, and outstanding team across the board. THANK YOU!

    Renewal by Andersen of Central Illinois

    Date: 02/07/2025

    Hi Gary, Thanks for taking the time to let us know how we did. We strive for a world class experience and we are thrilled we were able to provide that to you. Don't hesitate to let us know if you need anything.
  • Review fromGary S

    Date: 02/01/2025

    I had the doors on my home replaced the first part of January by renewal by Andersen. The installer was Cody L**** and Erik N*** these guys were very good at their Job. They did outstanding job they were very knowledgeable on the job I can’t say enough on the work they did and would recommend them highly. All I can tell you they know their jobs and are very good at it. Gary S******

    Renewal by Andersen of Central Illinois

    Date: 02/07/2025

    Hi Gary, Thanks for taking the time to let us know how we did. We strive for a world class experience and we are thrilled we were able to provide that to you. Don't hesitate to let us know if you need anything.
  • Review fromKaren D

    Date: 01/19/2025

    Molly called me Friday morning to tell me my new windows were ready and could be put in on Saturday. It was a nice surprise. I didn't expect them to be ready until March.
    Cody L**** and Erik N*** came to my home Saturday morning to begin putting the 4 new windows in to replace windows that have been in my house since I moved there December 1987 and were probably originally put in when the house was built in 1954.
    They worked as quick as possible even though it was below freezing outside. I enjoyed watching how they removed the old ones and put the new ones in. I was shown how to open the new windows and how easily it will be to clean them. They got done about mid-afternoon after cleaning up all the stuff from the old windows.
    Thank you Erik and Cody for a great job!!
    Karen D*****

    Renewal by Andersen of Central Illinois

    Date: 01/28/2025

    Hi Karen, Thanks for taking the time to let us know how we did. We strive for a world class experience and we are thrilled we were able to provide that to you. Please don't hesitate to reach out if you need anything else.
  • Review fromNancy F

    Date: 01/17/2025

    Had windows installed by C*** Lyons and Erik N*** did an fantastic job

    Renewal by Andersen of Central Illinois

    Date: 01/28/2025

    Hi Nancy, Thanks for taking the time to let us know how we did. We appreciate your input. Please don't hesitate to let us know if you need anything else.
  • Review fromBrenda B

    Date: 12/22/2024

    I had windows and a door installed by Aaron and his son. Excellent work!! They did a great job installing and cleaning everything up. They made sure I knew how to operate everything and take care of them. Best product I have ever bought! The highest quality replacement windows and doors!

    Renewal by Andersen of Central Illinois

    Date: 01/09/2025

    Hi Brenda, thanks so much for taking the time to let us know how we did. Aaron and Braden are wonderful! Please don't hesitate to let us know if you need anything else.
  • Review fromBrenda B

    Date: 12/21/2024

    The windows and doors are of the highest quality! Thank you to Aaron and his son for the great work they did installing my windows and door! They made sure everything was done perfect and rechecked when they were finished. Demonstrated how everything worked. They left everything clean!! Would highly recommend the windows and Aaron and his son!!

    Renewal by Andersen of Central Illinois

    Date: 12/30/2024

    Hi Brenda, Thank you for letting us know about your experience. Aaron and Braden are certainly two of the finest installers that we have! Please don't hesitate to let us know if you need anything else!
  • Review fromMike K

    Date: 12/17/2024

    I attended an RSVP dinner at Johnnies Italian Steakhouse. I was immediately surprised at how friendly all of the Renewal by Andersen employees were to me and my wife. At the end of the night I signed up to have a Project Manager come look at our front door. Lou was awesome to work with and he gave us a fair price. Installation was nerve racking as we have a crazy dog but the crew wasn't phased and they end result was a new door we are in love with! It has totally changed the appearance of our house! We will be doing a second project next fall with Lou and Renewal by Andersen.

    Renewal by Andersen of Central Illinois

    Date: 12/30/2024

    Hi Mike, thanks for letting us know how we did. I am thrilled you love your new door! We look forward to working with you in the future.
  • Review fromMelissa B

    Date: 12/16/2024

    Renewal by Andersen has provided me and my home with a world class experience. One of their crews installed a sliding glass door in my home and from start to finish they provided me with exceptional work! From the consultation with my project manager, to the appointment with one of their measure techs, all the way to the install, the overall performance was stellar! 10/10 would highly recommend Renewal by Andersen!

    Renewal by Andersen of Central Illinois

    Date: 12/30/2024

    Hi Melissa, Thanks for taking the time to let us know how we did. We strive for a world class experience! I am thrilled we have been able to provide that to you. Please don't hesitate to reach out if you need anything else!
  • Review fromEvelyn B

    Date: 12/16/2024

    Renewal by Andersen people truly care about the quality work they do!

    Renewal by Andersen of Central Illinois

    Date: 12/30/2024

    Hi Evelyn, Thanks for taking the time to let us know how we did. Please let us know if you need anything else. Thanks

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