Reviews

Review Details

• Review fromAshley J

  Date: 03/08/2025

  This company is a joke. They use deceptive business practices, lie, employees steal and come to the job while they've been drinking, don't show up when promised, are unprofessional, and do very poor quality work. We had a sewer back up in the basement and from the first night it was a nightmare. Nothing about the clean out/tear out job was done as we were told it would be. Two weeks later and there is still sewage in the basement, where they supposedly cleaned. They half tore down a shelf and left it hanging on the wall and busted some plumbing while taking out the shower, and tried to say it was already broken. They threw away stuff that was not affected and kept items that had been soaked in sewage water. The job "lead" Jaimin, showed up and reeked of alcohol. He didn't have tools needed to tear out the shower so he borrowed some of mine and never gave them back. The experience with excavating outside was just as bad. We had to have a piece of sewer pipe replaced. The "lead" Brent told us where the pipe was and started digging...14 feet down and no sewer pipe. I got 2 different sewer maps from the city and gave them, and then they dug another trench in the wrong spot. Trench #3 and we finally had success. They didn't even try to make our yard look decent filling the trenches they made. Our yard is so tore up. They took out big chunks of the street at the curb and end of our driveway being careless with their equipment. They also didn't fill in dirt that they took out from under our porch slab. The cleanout pipe sticking out of our yard is crooked. We paid for a certain back flow valve to be installed outside, while they were replacing the pipe. Instead they installed a different valve in our basement. When we complained, we were told the city inspector told them that city code said it had to be installed inside. There was never a conversation had about the valve with the inspector and city code does NOT say that the valve should be installed inside.

• Review fromJane V

  Date: 06/17/2024

  I was lied to, told I needed work I didn't need, and charged a cost that I paid a professional plumber on A***** **** for advice, and he said the cost was "absurd." (His word). They forged my signature and stole from me, too. As a 71-year-old widow in a nice home, I think they saw me as "an easy mark." I wanted my sewer rooted out for $120. That was $270, then they said I needed extensive work for $12,000 that would take 2 full days: and I would have no toilets or water until then..,that was all a LIE. There was nothing stuck in my sewer at all, and the toilet worked fine without it. They tore up my hard & left in 3 1/2 hours! They trashed my yard and left a total mess! and stole bushes and plants that I told them I wanted to keep (probably planted in their yard)! When I was told to ask for a video to prove it, they disappeared! Sincerely, J. V****