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About

Important information

  • Additional Info:
    Phone Number: 1-866-YOUR-AAA

About This Business

ACG and its affiliates provide membership, travel, insurance and financial services offerings to approximately 9 million members.

BBB Accredited Since: 3/1/1930

Years in Business: 120

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
1/1/1930
Business Started:
1/1/1905
Business Started Locally:
1/1/1905
Business Incorporated:
6/7/2005
Type of Entity:
Corporation
Alternate Names:
Road Service, Inc.
AAA Auto Club Group
AAA Travel Agency
Chicago Motor Club
The Auto Club Group
Related Businesses:
AAA Insurance
Business Management:
Ms. Alicia Lyles, Regional President

Additional Contact Information

Principal Contacts
Ms. Alicia Lyles, Regional President
Fax numbers
Other Fax: (630) 499-9600
Additional Phone Numbers
Other Phone: (630) 328-7000
Other Phone: (847) 364-4645
Other Phone: (630) 241-5400
Other Phone: (815) 744-6941
Other Phone: (847) 367-3364
Other Phone: (847) 931-6820
Other Phone: (630) 587-7700
Other Phone: (630) 834-5924
Other Phone: (630) 588-7060
Other Phone: (847) 385-5777
Other Phone: (630) 420-0541
Other Phone: (847) 272-1878
Other Phone: (708) 229-8470
Other Phone: (708) 873-0581
Other Phone: (630) 866-2000
Other Phone: (847) 231-1961
Other Phone: (815) 230-6000
Other Phone: (815) 636-9050
Other Phone: (313) 336-1234
Other Phone: (630) 931-4502
Other Phone: (630) 755-9911
Other Phone: (312) 372-1824
Other Phone: (773) 687-6105
Other Phone: (847) 563-5300
Other Phone: (630) 492-4000
Other Phone: (847) 679-8706
Other Phone: (866) 222-2273
Additional Websites
aaa.com
Social Media
Facebook

Additional Information

Other Resources
Illinois Commerce Commission
160 N. LaSalle St.
Chicago IL 60601
Phone Number: (800) 524-0795
http://www.icc.illinois.gov
Illinois Department of Insurance
100 W. Randolph St. Suite 9-301
Chicago IL 60601
Phone Number: (312) 814-2420
http://www.idfpr.com/doi

Latest Reviews

  • Michael K

    "I went to AAA to get my car serviced they told me it would be $1,400 to do the service they told me that I needed gas kits for my heads because they were leaking and that's why my engine light was on they also told me I needed to have my fuel injectors cleaned they also told me I needed to get a tune-up which involves plugs and it involved wires of oil change all the flu has changed so I decided it's okay because they're AAA and are supposed to be very good 3 weeks later I had to take my car into a different mechanic because I was a different issue but I literally mechanic and he had fixed my power steering pump and notice that there was no fluid inside the power steering pump so I asked him if he could take a look I just had new plugs put in new head gaskets put in I had a couple other things putting that I had mentioned my mechanic looked at this and said that they never replaced any spark plugs nor did they do the replacement of the head gaskets can they give me another list of things that needed to be done and he said that none of these other things needed to be done none of the fluids were changed like they say and I was still charged to 1400 I asked them to see the parts that they changed after they did the job they told me that they've already disposed of them I've never been to a mechanic before that has not been able to show me the parts that they've replaced I really would like to have a complete refund and an apology I noticed on their sites that they are getting many many complaints the people who are running the front for the service department a very rude when you ask him something they don't want to respond to you and they take so long time to do anything and get back to you on it." ... Read full review

  • Robert S

    "I cancelled insurance on **** fusion last year and found out this month that they refused and did not cancel. Said they needed proof that I sold it." ... Read full review

  • Terry M

    "I have full RV coverage and was left along side the road with a flat for 3 days in 30 degree weather. When I was contacted, I was told I would have to pay for 1/2 the towing fee." ... Read full review

View all Reviews

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