Reviews

This profile includes reviews for King HVAC Systems, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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King HVAC Systems, LLC has 2 locations, listed below.

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  King HVAC Systems, LLC

  4813 159th St Oak Forest, IL 60452-3551

  
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  King HVAC Systems, LLC

  101 Ontario St Frankfort, IL 60423-1820

  

Review Details

• Review fromMs. G

  Date: 10/25/2022

  THIS PLACE IS A SCAM AND THEY DON'T RESPECT THIER CUSTOMERS. I applied for maintenance services to be done in winter and spring at an extra cost of $78 making the total to be $228. twice per year. In the end my bill came out to $259.50. Turns out they replaced a water filter for my humidifier without my knowledge at a cost of $35. Which can easily be purchased at the local ********** for $12.50. When I brought it to their attention they would not come down on the price. After no apology or even to lower their price I have cancelled my services with them. Even at that point, still no apology. He claimed that I was nickel and diming him!!! In my opinion, it is better to take your business elsewhere where you are valued, this place has scam all over it.

• Review fromEric O

  Date: 07/11/2022

  I purchased a new A/C & furnace combo when my furnace broke down in the middle of winter. I was kind enough to allow them to install the units months apart in 2021 (furnace installed in Feb., A/C completed in Apr. or May) due to their own scheduling issues. I was promised a check-up on the A/C when summer came around to make sure everything was running properly. That never happened. They continually push for you to pay $100 for a service that was promised upon purchase. Summer 2022 rolls around & on the hottest day in years, my A/C won't cool my house below 75. The unit is ~1 year old at this point and they refused to send a tech out to inspect without me agreeing to their service fee. Mind you, it's 100 outside and the A/C is blowing warm air into my home. A manager agreed to send out a technician while waiving the service fee. 20 hours later I finally get a call that a tech is on his way to inspect the issue, but that was never his intention. The pompous, freshman level tech only wished charge me for "emergency service" (20 hours after I called) to claim that the A/C coils were dirty and they needed to be cleaned. Without me agreeing to any service at this point, he grabbed "tools" (a hose & a spray bottle) and cleaned the outdoor A/C unit then wanted to charge me $195 claiming it to be an emergency. All while never addressing the underlying issue to begin with. The A/C unit still won't cool my home to desired temps and now the outdoor unit is making odd noises after his "emergency service". I recommend looking elsewhere when making these major home investments.
  

  King HVAC Systems, LLC

  Date: 07/12/2022

  ****,I apologize that you did not have good experience with King. In an attempt to rectify this issue, can you please call in to the office so we can speak further regarding this matter and come to some kind of resolution.Thank you