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Business Profile

Tree Service

Autumn Tree Care Experts, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Service.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJames M

    Date: 06/03/2022

    SavATree sprayed a tree (via a high pressure hose) on the border of two properties with no attention to safety or prior warning. I am the neighbor of the property being sprayed and my garden door, house, windows, raised bed, and path to garage received a direct soaking from an unknown chemical mix. This happened at 8:30 a.m. when I typically take my daughter to school. The family missed getting a direct spray to the face and eyes as we were walking out of the house only by chance. I had to shout at the SavATree arborist to get him to stop spraying where we were about to walk, which he was reluctant to do. This was not a case of pesticide drift, but instead someone not caring what and where he sprayed. He had no awareness of what the direct spray was hitting beyond the fence on the property he was servicing. He did not announce himself, shout out a warning, or contact us beforehand. Our vegetable garden was soaked with pesticides that we did not want - SavATree could have protected this area with a tarp, or done a basic check of the area before spraying indiscriminately. The SavATree arborist told me that it was my responsibility to contact his company with a request to be alerted about spraying (as if I have magical powers to predict the future). He told me that he would get in trouble if he looked over garden gates and fences before spraying. Only by calling the company repeatedly was I able to find out what chemicals were sprayed on our property (and very nearly on us). After four telephone calls to ****************** I finally was able talk to someone about my complaint. Eventually, **** told me that he could not change what had happened but could put an alert on my neighbors account. He told me this was the first time he had heard of this type of problem and kept on calling me ****** He offered to send someone round in a week to wash the pesticide off out fruit and vegetables. Said he would talk with his manager.

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