Tile and Grout Cleaning
The Grout Medic of West/Southwest ChicagolandReviews
Customer Review Ratings
Average of 34 Customer Reviews
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Review fromCheryl P
Date: 05/04/2025
My bathroom looks brand new! Our technician did a fabulous job repairing some tiles and cleaning the grout. He was very polite and professional. **** *., you did an amazing job! Thank you!
The Grout Medic of West/Southwest Chicagoland
Date: 05/06/2025
Thank you so much for the kind words and wonderful review! We're thrilled to hear that your bathroom looks brand new and that you were pleased with the tile repair and grout cleaning. We'll be sure to pass your compliments along to **** *.**** be glad to know his hard work made such a great impression. Thanks again for choosing us!Review fromCindy V
Date: 04/02/2025
I am happy with the work that was done and the price was reasonableThe Grout Medic of West/Southwest Chicagoland
Date: 04/04/2025
Thank you so much for your kind words and positive review! We're thrilled to hear you had a good experience with us and truly appreciate you taking the time to share your positive feedback. Our team is dedicated to providing excellent service, and your satisfaction means a lot to us. We look forward to working with you again soon!Review fromMarjorie M
Date: 02/13/2025
Grout Medic did a thorough and professional job cleaning and grouting my bathroom and kitchen areas. I definitely recommend their services.The Grout Medic of West/Southwest Chicagoland
Date: 02/17/2025
Thank you for the positive feedback. We appreciate you taking the time to provide it and we are very happy to have helped you with your project. We hope to have the chance to serve you and your friends in the future.Review fromJoAnn P
Date: 11/10/2024
I had asked for recommendations for caulk, tub and tile cleaning. I ended up using The Grout Medic of West/Southwest Chicagoland. My experience with The Grout Medic of West/Southwest Chicagoland was fantastic. The owner came out and explained all of the different processes, what he recommended, and provided a quote. I called the owner a few times with more questions and my calls were answered or returned promptly. I had caulk replaced, tile cleaned and sealed. I also had the no slip areas and tub cleaned which had stains that I was unable to get out. *** was the technician and he gave me a lot of information and did a spectacular job. I was truly amazed at how clean everything was. The tub and shower look new again. I will definitely use them again for any of my tile needs, and I highly recommend them. The Grout Medic of West/Southwest Chicagoland, believes in customer service, communication and takes pride in their work.The Grout Medic of West/Southwest Chicagoland
Date: 11/12/2024
Thank you for taking the time to post your feedback. We are very happy with how your project turned out and we hope to work with you and your friends and family in the future.Review fromRita S
Date: 10/12/2024
The Grout medic did a great job reglazing our tub. Our tech Henry was thorough, pleasant and professional. I would highly recommend!The Grout Medic of West/Southwest Chicagoland
Date: 10/13/2024
Thank you for your feedback. We are happy to have had the opportunity and we hope to work together with you and your friends in the future.Review fromDave M
Date: 09/13/2024
The work that **** at The Grout Medic performed was done quickly and professionally, and without a huge mess. I would definitely recommend them to friends and neighbors, and will call them for future projects.The Grout Medic of West/Southwest Chicagoland
Date: 09/14/2024
Thank you for taking the time to post your feedback. We are happy that you are pleased with the results and appreciate your giving us the opportunity. We look forward to working with you and your friends and neighbors in the future.Review fromRichard B
Date: 08/04/2024
We were very pleased with the work **** did in cleaning and resealing the grout on both the bathroom floor and the shower. He also did a clean job on caulking the kitchen and bathroom countertop. However, the caulk appeared milky white against our dark granite countertop. We asked *** to look at it; so, he had **** return to redo the caulking in those areas with a more clear caulk. The result is a lot better -- not totally clear, but I suppose that's the nature of caulking a dark countertop.We appreciated ***'s responsiveness to the concern and his willingness to have **** return to redo the caulking. Great customer service! We've recommended ******************************************* to several friends already.The Grout Medic of West/Southwest Chicagoland
Date: 08/05/2024
Thank you for taking the time to post your feedback. We, of course, try to meet or exceed expectations when we do our work, but if something isn't as expected, we do try to take the time necessary to make things right. We have been serving the Chicagoland area since 1996, and we think providing great service and our reputation distinguish us from others.Review fromChris C
Date: 07/23/2024
I am very pleased with the work performed by tech ****. Had our 3 showers recaulked and our tile steam cleaned and sealed. His work was extremely well done! Very fair pricing and great communication! I highly recommend using Grout Medic!The Grout Medic of West/Southwest Chicagoland
Date: 07/24/2024
Thank you for taking the time to provide your feedback. We are glad you are so happy with our work on your project. We strive to deliver that type of result on every project. We hope to work with you and your family and friends in the future.Review fromMary M
Date: 06/27/2024
The Grout medic did an amazing job for me.*** the owner was very fair and easy to work with.***** our service man was patient helping us choose a grout color and very mannerly and pleasant .I wouldnt hesitate to recommend The Grout Medic to friends and family and will definitely use them again should the need arise.The Grout Medic of West/Southwest Chicagoland
Date: 06/28/2024
Thank you. We are happy you found your experience to be great. And we look forward to working with you and your family and friends in the future.Review fromMichael V
Date: 06/27/2024
They are easy to work with, have fair pricing and all around good people. 10/10 and I will be using them again.The Grout Medic of West/Southwest Chicagoland
Date: 06/28/2024
Thank you so much. We strive to do great work at a good price and deliver outstanding service and communication. We look forward to working with you again in the future.
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