Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Siding Contractors

Custom Installations, Inc.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromG and F M

    Date: 03/01/2024

    We purchased eleven windows from custom installations because we had a drift from the windows on the front of the home. I explained all this to my salesperson *** which he was an excellent salesperson. I'm complaining about the quality of the replacement windows because they are draftier than the original ones. I had custom installation out here twice and of course they said they different feel anything. My bedroom is the coldest part of the house. Its always freezing in here that I have to use a portable heater. I believe these windows are built poorly because they don't keep the cold out. You can feel the cold wind on the windows. They missed a step somewhere. Then there's the installation I was told that two brothers were going to install the windows that they were the best but that wasn't the case. I was given two polish men names then a crew of four **************** showed up and four supervisors that was a red flag. I'm disappointed with this windows and custom installation as well. These windows are subpar which are supposed to be spells windows. Disappointed very disappointed. My old windows were better. Look somewhere else. I want them replaced or repaired.  

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.