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Business Profile

Vending Machines

Drop's Vending

Reviews

Customer Review Ratings

5/5 stars

Average of 18 Customer Reviews

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Review Details

  • Review fromEric J

    Date: 01/02/2024

    I was looking for a bill acceptor and needed it quickly!! I attempted to place my order through the website, however there wasnt an option for overnight shippingthats what prompted my call to Drops Vending. To say the very least, I should have just called in the first place because it is at that moment, that you know you are dealing with people who are truly concerned about your needs!! Although ************** was obviously busy at the moment I called, he took the time to listen to my needs. I didnt even know this company existed (until a generic ****** search allowed me to potentially do business with them). Lets just put it this way I, in no way, could have even begun to ask for better service!!!! These guys rock and they truly care about your needs!! It should be noted, that they have now become my go to for my vending machine needs!! Hats off to you guys, yall truly deserve the recognition!! You simply cant ask for better service as to what I received and the follow ***** My order was delivered as promised and in pristine condition!! I look forward to doing business again with this company!!

    Drop's Vending

    Date: 01/03/2024

    Hello ****************, Thank you for your comments about the level of customer service i provided for you. I know customers need to get their replacement bill validators and coin changers sent to them ASAP. I appreciate your business now and, in the future, ************** Drop of www.dropsvending.com " Since **** "
  • Review fromRachel S

    Date: 08/31/2023

    Made two purchases this month and everything went smooth. when I had a question during the process ***** gave quick responses and was very happy with the overall experience. ***** spent time answering my questions about growing my business and pros and cons of machines. I look forward to doing business again with Drop's Vending.

    Drop's Vending

    Date: 09/01/2023

    Hello ******, Thank you for your feedback and i appreciated the opportunity to be your vending machine supplier now and in the future, ************** Drop of www.dropsvending.com " Since **** " / 41 Years in the Vending Business and an Army Veteran.
  • Review fromM Co. V

    Date: 08/27/2023

    I purchased a Bevmax 4,The machine in a good shape, functions and operating great ?? For a used machine.The service I received I think It's ?? ?? ?? ?? ?? And from a customer prospective the service was friendly Cooperative and honest.Looking forward to do more business with ??Drop's Vending.??
  • Review fromJonathan G

    Date: 08/22/2023

    As a small vending machine operator ***** has been instrumental in the growth of my business. Now having done multiple transactions I can confidently say he is one of the best at what he does. On the most recent transaction ***** went above and beyond for me and I am grateful for the help and knowledge he provided. I will continue to do business with ***** in the future. Thanks!

    Drop's Vending

    Date: 08/24/2023

    Hello ********************, Thank you for your comments and your business now and in the future. ************** Drop of www.dropsvending.com " Since **** " / 41 Years in the Vending Business and an Army Veteran.
  • Review fromGeoffrey O

    Date: 11/26/2022

    ******* company is great to work with. We bought a small bill validator when we could not find it anywhere else. He was the only company to call and personally let us know everyone is on back order. He gave us an ETA that the other company was unable to meet, but he reset expectations and kept us in the loop the entire time. We will definitely be buying from drops vending again.

    Drop's Vending

    Date: 11/28/2022

    Hello ****************, Thank you for the kind words and your business now and in the future. ************** Drop of www.dropsvending.com " Since **** " / 40 Years in the Vending business and an Army Veteran.
  • Review fromPatrick P

    Date: 08/23/2022

    I've purchased 4 machines from ***** within the past year. 2 snack & 2 soda. He's been nothing but helpful & pleasant to deal with. His *********************** throughout the vending industry is top *********** communication / service is above & beyond. I will continue using Drop's Vending in the future as my business expands.

    Drop's Vending

    Date: 08/24/2022

    **********************, Thank you for the kind words about the customer service that was provided to you and i am looking forward to helping you with your next purchase. ************** Drop of www.dropsvending.com " Since **** " / 40 Years in the Vending Business and an Army Veteran.
  • Review fromLogan L

    Date: 07/28/2022

    Just received my first refurbished snack machine from *****. From start to finish excellent customer service and transparency. I highly recommend seeking Drops Vending for your next purchase.

    Drop's Vending

    Date: 07/29/2022

    Mr. ******** Thank you for your comments about my excellent customer service and your business now and in the future, ************** Drop of www.dropsvending.com " Since **** "
  • Review fromTy W

    Date: 07/18/2022

    I recently purchased 3 refurbished ***** ***** machines from *****. Now this next paragraph is not a dig on the company at all, as this was not their fault. I am writing this to emphasize the dedication to customer satisfaction.One of the machines ended up being damaged upon arrival. The top of the front sign was smashed in a bit. Now again, this was not Drops fault, rather the common carrier that shipped it.That said, ***** did not waste a second in letting any of that fly. He sent me out a brand new front along with a button membrane that was causing issues.He completely stands behind his 90 day parts warranty and will make sure whatever you purchase from him is quality and in working order.I will be doing more Business with Drops Vending in the future!

    Drop's Vending

    Date: 07/19/2022

    *** I appreciate you taking the time to provide your comments about the customer service you received from me. Let me know if you need anything else in the future, ************** Drop.

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