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Business Profile

Restaurants

Dominos Pizza

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/14/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered almost 70 dollars worth of food and when we received the order three of the pizzas were wrong I got the wrong side and the wrong dessert and 0 out of the 8 20oz sodas I bought. The only thing right was the dip. By time I finished feeding everyone I called and got no answer. So I called the next day and someone told me the manager was out for a moment and that they would leave my name and number and someone would return my call well they didn't. So today I called again told them my issue and the gentlemen with the accent told me there wasn't anything they could do if the order wasn't placed today and I said bull because I knkw that when they put my number in it pulls up my info and past orders. So he continued to argue with me was very rude. I don't appreciate someone speaking to me like I'm an idiot. I said please stop being rude and speaking to me the way you are now I'm upset that I'm not made of money and I don't have it just to throw away not to mention it was my son's birthday. So I said can I get your name so I can call cooperate and he refused to do so. He said they weren't allowed to give out that info. Which is a lie managers give their names all the time. And he refused I dont t even know if he was a manager. Then he hung up on me.

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