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Business Profile

Towing Company

Exit 59 Towing & Recovery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromUnhappy C

    Date: 12/31/2023

    0 stars. Do not allow this man to tow your car, avoid him at all costs! First problem is that he complains the entire time you're dealing with him, has an arrogant attitude, always treats you like an inferior class of human, and is generally a very unpleasant man. He's always in a huge hurry and rushes through the procedure, resulting in him leaving out vital steps. He totaled my car because he did not secure the front tires to the lift, only used the chain to secure the car around one side of the subframe. When the car fell from one side, it bent the subframe, the front frame rail, and radiator support, among various other externals on the engine, plus ripped up the bumper cover. His tow hook left deep scratches across the front with reminents of its paint embedded when the car fell. The worst part was after it happened, he decided he wasn't going to take the blame so he re-took the photos for his condition report and retained those to portray as if the car was already damaged. As if that wasn't shady enough, he then lied to both his insurance company and mine, and in spite of the voluminous records, photos, and evidence I have against him- including a direct eye witness of the whole event- both I surance companies' claims were denied and I was not reimbursed for his negligence, my expenses not reimbursed, my car was not repaired. The next step is taking him to court. This man is a rude, arrogant, shady, lying, deceptive, negligent person who should not be operating a tow truck or handling other people's valuable property because he doesn't not handle with care, and he does not take responsibility for his actions and in fact, covers up his shady operations. This man even took to his businesses social media page and publicly wrote a false narrative of my situation to gain public support of his lies. He also contacted my personal cell phone after I began notifying various state agencies of his behavior, threatening me with "legal action" if I did t quiet down.

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