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Business Profile

Vending Machines

Seaga Manufacturing, Inc.

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Review Details

  • Review fromCaleb R

    Date: 05/06/2025

    I've delt with ****** ****** over the last couple years. He consistently tries to make you feel dumb for asking him about your vending machine. I go to him for help, I shouldn't feel like an inconvenience or I'm dumb for calling him. I don't understand how a business allows their employee to talk so condescending to their customers.

    Seaga Manufacturing, Inc.

    Date: 05/19/2025

    : Thank you for the inquiry. Our team is trained to listen to what our customers are challenged with so that we have enough information to help resolve the issue. At times, we are required to start from the basic facts so that no steps are missed in the assessment. At times, it may be remedial questions so that all facts are covered. We apologize if this series of permanent questions are perceived as insulting to our customers but are necessary to the determination of a solution.

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