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Business Profile

Plumber

Do Right Rooter Sewer and Drain Specialist

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Javier S

    Date: 03/23/2023

    Contracted Do Right to assess and fix a sewer line issue I had on my property. We were having water back up into the home in January of 2022 and needed the issue fixed . The Owner came out to assess the issue and informed me I had a belly in my line that needed to be fixed. During this time it was snowy and cold and I asked if the work could be done during the frigid weather, if not, we could ration water be careful and wait until the weather was better. I was assured it would not be a problem and it was immediately a problem. A few days later they came with shovels and tried to dig for about an hr. and got nowhere. They gave up and came back the next day with a jackhammer to help break up the ground. It took them a week to get the job done. Before backfilling they did not verify that the issue was fixed and almost immediately they had to come back and dig again due to not doing the job correct. After digging up the hole again we got some snow in the area and they proceeded to leave the hole open, sewer pipe broken, with the water line right next to it exposed for over a week with ZERO communication. After about a whole month of work for a 1-2 day job they finished and tried charging me more because it took so long which wasn't my fault but theirs. They always send different people and one of their employees would show up intoxicated (well known according to other employees). Recently came back March '23 due to not installing the cleanout properly. This is the 3rd time they have had to fix their mistake and I am still having problems. I have had another company out and they have told me that they have eliminated my main line when they repaired what they thought was my main line instead of an old inactive line. I have proof and they refuse to admit it! I am now out $5000 I have to have someone else fix an issue caused by Do Right because these amateurs do not want to admit they made a mistake. STAY AWAY! The most unprofessional company I have ever worked with.

Do Right Rooter Sewer and Drain Specialist is NOT a BBB Accredited Business.

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