Reviews

This profile includes reviews for McDonald's USA, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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McDonald's USA, LLC has 1018 locations, listed below.

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  McDonald's USA, LLC

  110 North Carpenter Street One McDonald's Plaza Chicago, IL 60607

  
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  McDonald's USA, LLC

  McDonald's Plaza Oak Brook, IL 60523

  
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  McDonald's USA, LLC

  23 N Western Ave Chicago, IL 60612-2200

  
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  McDonald's USA, LLC

  774 E Rollins Rd Round Lake, IL 60073-1340

  
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  McDonald's USA, LLC

  925 N. Martindale Hinsdale, IL 60521

  

Review Details

• Review fromJose A

  Date: 05/23/2025

  Manager doesnt contact u back when u make a complaint i have been short on my orders with food missing also place orders on app and takes longer then a hr for food to be ready even though drive there is empty

• Review fromAnnmarie B

  Date: 04/29/2025

  McDonalds in ******************** ******** the bathrooms are filthy. We were there Saturday and Sunday for breakfast womens bathroom had ants it smelled and residual of a bowel movement on the inside door of the stall I can suspect that the mens room was not much

• Review fromThad G

  Date: 04/02/2025

  Recently I placed an order using the McDonalds mobile app. When I arrived to the location, the app wouldnt let process the order. So I went inside and the cashier said the order didnt go through their system. He said they are constantly having issues with the app. The employee took my order and I paid in the store. I received my order and went along my way. I was looking at my bank account and I was charged double for the order. I called the restaurant and was informed to call the corporate office. I did as he instructed. The corporate office told me to contact the store. I contacted the store and they told me to Contact the corporate office. Once again I did. Now I have been given the runaround and still no refund. I do not recommend using the McDonalds app. It has glitches in one system.

• Review fromCarolyn S

  Date: 03/26/2025

  I went into ********************** located at ************************************************************** (next to the *********) this evening to make a purchase. I went inside the store and waited for over ten minutes to be served, and no one acknowledged me. I was the only customer waiting patiently to give my order. It was not as if no one saw me standing in front of the counter. A worker in a yellow vest stood approximately four feet away and never said a word. She packs a bag for delivery pick up and turned her back to me and watched as food was being prepared. Other staff members were walking by and glanced at me standing there looking at them. The" manager" had on a red shirt, and he too looked at me and said nothing. Finally, the lady in the yellow vest yelled out "813" and turned and walked away. I was standing in front of her and another customer walked up and asked if the order was mine. I told him no. I asked him do they not take orders from inside as I have been standing here for over ten minutes, and no one has asked for my order. The blatant rudeness was more than I am willing to tolerate. I left and went to another establishment to do business. If this is the type of customer service that this particular ********************** is doing, then I want nothing to do with them.

• Review fromBen C

  Date: 03/24/2025

  Great place to grab a quick meal and the app is user friendly

• Review fromJoshua P

  Date: 03/09/2025

  Ordered breakfast online twice. Both orders were cancelled on me. And now Im not being refunded or reimbursed.

• Review fromDemon S

  Date: 02/24/2025

  The staff at this family owned Mac Mac (****** and **** says hey...very proud to be Mexican and thanks for helping Daddy.." **** try not to have wet face but really want to see Daddy...**** don't want to be last anymore"...my kid will not be last) Thank you ****' and Mexico All my love and Thanks Demon

• Review fromMichael W

  Date: 02/19/2025

  This franchise and owner, ****** ********, are thieves. They take the *****, ***'t provide the order, then refuse a refund after being provided proof of debit with a reciept. This is in regards to the McDonalds on Steamboat by **********. DO NOT go there.

• Review fromRebecca E

  Date: 02/13/2025

  Two Big Macs were ice cold fries way to salty

• Review fromTaryn S

  Date: 02/06/2025

  Roxboro McDonalds is a monstrosity. The people. The service. The food.