Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

BBB Accredited Since: 11/1/2010

Years in Business: 20

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
6/16/2005
Business Started:
2/25/2005
Business Started Locally:
2/25/2005
Business Incorporated:
2/25/2005
Type of Entity:
Corporation
Alternate Names:
Michael Robert Enterprises, Inc.
Bob Loquercio Auto Group
Chicago Northside Scion
Business Management:
Mr. Robert Loquercio, President
Ms. Jenni Tuton

Additional Contact Information

Principal Contacts
Ms. Jenni Tuton
Customer Contacts
Mr. Kevin Connon, Director of Business Services
Fax numbers
Primary Fax: (773) 728-1099
Additional Phone Numbers
Other Phone: (800) 710-7311

Latest Reviews

  • Bethany S

    "My husband and I had been searching for a Platinum Toyota Sienna for a while when we found a certified pre-owned model at Northside Toyota. My husband confirmed its availability and flew in from *********** to purchase it." ... Read full review

  • Luis T

    "****************** Manager Complaint Regarding ********************* Dear general manager I am writing to express my extreme dissatisfaction with the customer service I received at your dealership on June 4. I brought my car in for oil change and was appalled by the unprofessional and inattentive behavior of your service staff named ******* AND SERVICE MANAGER ****,AFTER TWO HRS OF BEING IN THE DEALERSHIP, ******* COME OUT AND TOLD THAT THEY DON'T HAVE THE OIL FILTER FOR MY CAR,WHAT I CAN UNDERSTAND, BUT HER ATTITUDE IS WHAT IS WRONG ,SHE IS MORE FOCUSED ON HER OWN CELL PHONE INSTEAD OF PROVIDE WHAT SHE WAS HIRE FOR,CUSTOMER SERVICE AND THEN WHEN I ADDRESSED THIS TO HER MANAGER,LOOKS LIKE HE DON'T CARE,ALSO I CAN NOTICE THAT IF YOU ARE LATINO,BLACK,ASIAN OR MUSLIM, SHE MAKE FUN OF YOU AND THIS IS A SERIOUS NOTE, This experience was completely unacceptable, and it has caused me significant inconvenience." ... Read full review

  • VADIM R

    "If someone wants to see pretty much all auto dealer predatory tactics assembled in one place, this is the dealership you want to visit. You can expect sales reps highly trained and proficient to mislead you in every possible way, while being very careful to leave no paper trail of their "offers" in your hands."

View all Reviews

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.