We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Monuments

Elmo's Tombstone Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Monuments.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Rosie P

    Date: 11/24/2024

    My mom purchased a Tombstone for her daughter, my sister in May, 2024, as of Nov.2024, we still have not gotten any info on my mom's purchased, they have stop returning her calls so she asked me to handle the situation for her, cause she couldn't take it anymore. So I took over and contacted ******, and all he did was lied to me about the process, even about the application he was suppose to send to the cemetery for assessment. Next thing I know he's mom decided to take over and I spoke with her one time, and yes I was upset about being lied to, while I was being patient, now she will not return my call either, I have to deal with the cemetery about my sister's Tombstone, and they are very professional people, but they can only do so much. I do not recommend ANYONE to do business with this company you will regret .

  • Eric B

    Date: 11/12/2024

    I ****.B Received the same treatment from this business ELMOS TOMBSTONE SERVICE I post to receive my mom headstone on September 7 2024 Stone never get received. I called the business several times did not get a response. I talked to the owner of the business and he gave me excuses at the excuses. He supposed to give me a full refund. Never did he met with me at the police station to give me my money, he did not have my money. He had a letter written by his mom promised me to give me my money on or before October 20th 2024. Never received my money now I dont know what to do to get my money back. This place is doing fraud business with customers. And if anyone else thats out there, they did business with this company and never received your mom headstone or your family headstone. Feel free to contact me so we could try to get our money back.

  • Barbara H

    Date: 10/18/2024

    Elmo Tomestone Services offers Fraudulent Service. In May of 2024, I paid full price of $3800 for a monument for my Dad and was told it would be available by Aug. When reaching out to company, I continued to get multiple excuses for the delay. I finally had an appointment with the Mother of the business to approve the template for the monument on 10/7/24. After waiting an hour outside of business, the Son shows up and said his Mother had a conflict due to a job interview and she would call me to reschedule. I never received a call for another appointment. I called several times and left several messages. I have yet to receive a call back. Now it’s mid October and company is no longer responding to my phone calls or messages. This company was very unprofessional and now it appears that this company is doing fraudulent business with customers.

Elmo's Tombstone Service is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.