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Business Profile

Financial Services

HSBC Finance Corp.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Important information

  • Customer Complaint:
    Effective March 15, 2010, all HSBC Auto Loan complaints will be handled by the Dallas BBB as a result of the recent agreement between HSBC Finance Corporation and Santander Consumer USA, Inc, which is located in the Dallas service area.

    The Chicago BBB will continue to process all complaints (other than the aforementioned) against HSBC Finance Corporation and their affiliated dba companies.

    Effective May 1, 2012, Capital One acquired HSBC's domestic credit card portfolio. This includes accounts from Orchard Bank, Household Bank, Direct Merchants and several other retail brands.

    For more information or if you have questions, visit the Capital One web site at www.capitalone.com

    Customer issues concerning HSBC Credit Card complaints will go to Capital One, which is processed by the Better Business Bureau in Richmond, VA where the company's operations are located.


Complaints

This profile includes complaints for HSBC Finance Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HSBC Finance Corp. has 439 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • HSBC Finance Corp.

      175 W Jackson Blvd Ste 1400 Chicago, IL 60604-2766

    • HSBC Finance Corp.

      Dept. 7680 Carol Stream, IL 60116-0001

    • HSBC Bank Nevada, N.A.

      200 Somerset Corporate Blvd Bridgewater, NJ 08807

    • HSBC Finance Corp.

      P.O. Box 80026 Salinas, CA 93912-0026

    • HSBC Finance Corp.

      Churchmans Corporate Center 90 Christiana Road New Castle, DE 19720-3118

    Customer Complaints Summary

    • 73 total complaints in the last 3 years.
    • 25 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    HSBC Finance Corp. is NOT a BBB Accredited Business.

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