We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Bank

The Federal Savings Bank

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Federal Savings Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Federal Savings Bank has 38 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.4

    Average of 216 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Jason P

      Date: 05/27/2025

      Mr. ****** did a fantastic job handling my loan transaction. He always followed up after each step and stayed in constant communication with me. He was courteous and made the process quick and easy. Thank you.

    • Alex E

      Date: 05/23/2025

      **** ****** was a blessing to me and my family. Not only did he deliver on his promise to offer me a cash-out-refinance-loan despite a bankruptcy in my recent past, but he was also able to afford me a very competitive interest rate with my less than 700 credit score. Many banks declined to help me in my refinance pursuit, but **** and The Federal Savings Bank chose to find a solution to my needs instead of turning me away. They understand that sometimes good people sometimes have unfortunate circumstances fall upon them, and this is precisely why I will certainly do business again with **** ****** and The Federal Savings Bank! Thank you from the ******* Family!!

    • Anna M

      Date: 05/15/2025

      ***** and his entire team were phenomenal! They answered all of our questions and guided us through the entire process. We had several hiccups (none of which were caused by them!) and they kept everything moving smoothly! We cannot thank him and his team enough! Would definitely recommend them 1000x over to anyone and everyone!

    • Glenda P

      Date: 05/07/2025

      Best Mortgage Company The Federal Saving Bank. I have dealt with in my 50 years of getting home loans. They are the best .

    • Eric S

      Date: 05/01/2025

      Our impression left by working with the federal savings bank! Is nothing short of flawless, priceless, and heaven sent. For me and my wife we felt we were getting the run around about our veteran benefit's that we both earned and have! Local banks calming to have worked with fellow veterans and offer full VA loan services and products. Just was not true without a huge cash to close. Well with one goggle search and a conversation with Ms. ******* ******* we found our person we wanted to do business with and that she would take care of our building and mortgage needs. We truly appreciate her and her team for making this process so transparent, smooth, easy and professional. May God bless you ******* an your team. Thank you sincerely for taking care of two retired 30 year Marine Veterans we will remain forever grateful and fortunate for meeting you.

    • Moshe R

      Date: 04/24/2025

      I just wanted to share with everyone how smooth and efficient the entire mortgage application process has been with ****. I'm a first time homeowner and the patience and clarity in regard to what I needed to submit as well as the overall timetable of what comes first and what comes second was absolutely A+. Not to mention the excellent rate they managed to secure for us! ***** ******** and ******** ***** at **** were definitely a great choice!

    • David V

      Date: 04/22/2025

      I am very pleased with the assistance that I received from Daniel & his team. I did a refinance on my home and was able to receive the funds very quickly after the closing. I would recommend the services of the Federal Saving Bank to any Veteran wanting or needing a home loan. Thanks again!!

    • andrei F

      Date: 03/28/2025

      10 year loan and *** never missed a payment. I asked to pause payments on my VA loan due to escalated situation and told I need to do a 500 burpees just to have account flagged when I just wanted to know my options. **************** *** was uneducated and short because I knew the options available to me. *** was asking all these personal questions then said we will mail something to you. Why not send the packet and let me fill it out rather than recording my entire personal life on the line and still asking more questions to then say I cant stop the flag i started in 5 mins but itll take 5 days to get the packet and 30 days to get a decision. This is one of many interactions with this bank and I hate that I cant change banks due to 2.9% rate Im holding onto.

    • Steven S

      Date: 03/14/2025

      My loan agent was great was always there to answer my questions and walked me through the process every step of the way. The following review is for the VA Board.The VA funding fee should be a flat rate not a percentage of the loan. The ** is supposed to help keep cost down and make the loan affordable. For the fee you charge, it's basically the interest the Vet would have saved by getting the lower interest rate. A lot of us Vets put their lives on the line by being in war and those who volunteered to join with the anticipation of going to war but ended up in peace time. Having served our country should be enough to get an affordable loan without having to pay for points for a low rate and outrageous funding fees.Signed ******

    • Mark W

      Date: 03/10/2025

      My loan agent was outstanding! He was very professional, communicated clearly and timely, and was on top of the process. Thanks to him for making the process very easy.

    The Federal Savings Bank is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.