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Business Profile

Towing Company

Bob and Swise Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromHelp

    Date: 08/29/2024

    He swindled me out of $353 and some change refused to give him my quotes printed them out but threw them right in the trash in front of me and dared me to come get them out of his trash he's a crook

    Bob and Swise Towing

    Date: 09/05/2024

    She came in to get an a/c charged and within a few days the freon was gone. She called over the phone and asked for a quote for an a/c compressor, so I gave her a quote over the phone on the a/c compressor. Which no one had told her it was the a/c compressor she just assumed that is what it was. She came in to get the a/c compressor fixed and I started looking for where it was leaking, and it was not the a/c compressor it was the a/c condenser. So, we priced the a/c condenser and called her and told her it was the a/c condenser not the a/c compressor and gave her the price she said that was fine to go ahead and fix it. After we had got everything torn apart on the car and about ready to put the new a/c condenser in she called and said that she was not going to allow us to do the work anymore because she can buy the part cheaper herself. We informed her that every repair shop makes money on the parts they sell to people but that we would put it back together for her, but she would have to pay for the work that was already done. She was told it would be $300.00 for the work that was already done. So, we put the car all back together and she came to get the car. We gave her a copy of the estimate for the a/c Condenser, and she also got a copy of the bill for the $300.00. She was wanting a copy of the estimate for the a/c compressor, and we told her there was no reason for her to have a copy of that because that was not what was wrong with it. So, she paid her bill with a credit card and then left. Well after she left, she decided to call her credit card company and tell them that she did not authorize this payment. So, the credit card company investigated everything and found that she did authorize everything because we had copies of everything with her signature on it. So, after she found out she wasn't going to get that money back because the credit card company found that she did authorize it, then she started harassing us. She would call and say stuff and then hang up the phone, she was posting on everything on our business F******* page. Every time something was shared or commented on our F******* page going back more than a year she commented on. We ended up having to call the police department and they called her to get her to stop calling and stalking our F******* page. 

    Help

    Date: 09/06/2024

    None of that is true I'm not very good at putting things on paper so if somebody could call me area code ************ I'll be trying to retrieve all my paperwork from my credit card and then I can prove to you he swindled me

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