About

Local BBB:

BBB of Chicago & Northern Illinois

BBB File Opened:

1/5/2012

Business Started:

6/1/2011

Business Started Locally:

6/1/2011

Business Incorporated:

6/24/2011

Type of Entity:

Corporation

Business Management:

Mr. Paul Paterakis

Additional Information

Payment methods

All Major payment methods

Refund and Exchange Policy

MiR Tactical is committed to offering our customersthe best shopping experience possible and the best customer support inthe market.  If you are not happy with your purchase made on our websiteor at retail locations, we will assist you in terms of the returnpolicy. You will have 14 days from the date of the receipt to request arefund, store credit, or an exchange as long as the specified belowterms are met.

All Product being returned or exchanged is required to be in ORIGINAL CONDITION, brand new and unused. ORIGINAL CONDITION is defined as the item has no signs of use, attempted use,modifications, attempted modifications, in original packaging withaccessories (if applicable), with original merchandise tags. Merchandise that does not meet above mentioned requirements will not begranted return authorization request.

Prior to any shipment of items back to the originalbuying facility, you must receive a return authorization request number(RMA). Any packages received without prior approved RMA will be refusedand returned to the sender.  Please email to [email protected] forRMA request.  MiR Tactical reserves the right in determining thecondition of returned merchandise that is agreed upon by the buyerduring the initial purchase of the product. Returns that fail to applytowards required condition will be refused or become subject to 15% andup to 50% restocking fee.

Additional Conditions & Exclusions
No returns on clearance, discounted, open-box, and bone yard merchandise
Airsoft replica weapons with missing or attempted removal of Orangetip flash hiders will not be accepted or serviced under anyconditions.  In addition, such action will void any existing MiRTactical or manufacturer warranties. The orange tip flash hider is arequirement regulated by the Federal Law and not a subject to change.
MiR Tactical reserves the right to refuse and/or deny any returnfor refund, store credit or exchange for any item that is determined tobe used, damaged, altered, modified, or is in any condition that woulddeem the item to be not restockable or resellable.
For replacements and repairs under manufacturer’s warranty, pleaserefer to applicable product documentation or manufacturer’s website.This covers manufacturer defects only (Wiring, gearbox, motor, piston,spring, magazine, and any other internal parts).
Any items not matching following condition will be refused for service or warranty assistance   
Items defective due to mishandling or improper use
Items that are worn, damaged, wet or showing excessive/damage
Items that have been disassembled or modified
Items that have been upgraded
Items that have painted over or have the orange tip removed/covered
Items that have been dropped or struck against objects (evident by body damage)
Airsoft replica weapons that were damaged by firing .12g BBs or poor quality BBs.

Business Categories

Air Guns, Sporting Goods Retail, Gun Equipment, Ammunition, Paintball Games, Camping Equipment, Police Equipment, Government Contractors, Military Gear, Optical Equipment, Binoculars