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Business Profile

Dry Cleaners

CD One Price Cleaners – Broadview, IL
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BBB Accredited BusinessA Rated by BBB

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1

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  • Whitney H

    Date: 09/28/2024

    This entire establishment is a joke. To make a long story short, the owner, ******, has accused me of having another patron's clothing based off of "video evidence". After being repeatedly phoned and texted about this order that I supposedly have for 2-3 days straight, I finally had the time to look through the clothing only to find out that I do not have any clothing other than my own. After informing CD One Price - Broadview that I do not have anyone else's clothing, the owner is accusing me of lying and tried to withhold my clothing until I returned the other patron's clothing. Luckily, a very kind patron understood my frustration and sought to find a peaceful resolution. She able to intervene and talk some sense into ****** so that she would allow her employees to return my clothing to me. This entire ordeal took over an hour of valuable time.****** is extremely ignorant, immature, and incompetent. Her accusations are unfounded and baseless. I even asked if she had checked with any other patrons and she admitted that she hadn't because she had "video evidence" of me grabbing 3 grouped items and I was only supposed to be picking up 2 grouped items. Lol. At least do your due diligence before you accuse me of lying. I think that I know the difference between my clothes and someone else's clothes. Before I checked to see if I even had anyone else's order, the owner asked if I would drop off the clothes because there was no manager at the store available to pick the order up. This was all after she told me that someone would be picking up the other patron's order if I did in fact have it. The audacity is sickening. I will never be patronizing another CD One Price in this lifetime or the next.

CD One Price Cleaners – Broadview, IL is BBB Accredited.

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