About
Overview
Roesch Ford
333 W Grand Ave
Bensenville, IL 60106-3329
See Hours
| Monday | 9:00 AM - 9:00 PM |
|---|---|
| Tuesday | 9:00 AM - 9:00 PM |
| Wednesday | 9:00 AM - 9:00 PM |
| Thursday | 9:00 AM - 9:00 PM |
| Friday | 9:00 AM - 9:00 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
In addition to selling new and used automobiles, Roesch Ford has a complete auto care service shop, as well as a collision center. They stock all major brands of tires, including Michelin, BFGoodrich, Goodyear, Bridgestone and Firestone. Their parts center sells factory-certified parts for specific vehicles, and their accessory department sells products such as customized tires and DVD players.
BBB Accredited Since: 2/15/2019
Years in Business: 14
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 2/7/2013
- Business Started:
- 1/1/2011
- Business Started Locally:
- 1/1/2011
- Business Incorporated:
- 1/10/2011
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- BCR Automotive Group, LLC
- Business Management:
- Mr. Daniel Roesch, President
- Ms. Casey Heuer, Office Manager
- Mr. Fred Seng, General Manager
Additional Contact Information
- Principal Contacts
- Mr. Daniel Roesch, President
- Mr. Fred Seng, General Manager
- Customer Contacts
- Mr. Fred Seng, General Manager
Additional Operating Hours
| Monday | 7:00 AM - 6:00 PM |
|---|---|
| Tuesday | 7:00 AM - 6:00 PM |
| Wednesday | 7:00 AM - 6:00 PM |
| Thursday | 7:00 AM - 6:00 PM |
| Friday | 7:00 AM - 6:00 PM |
| Saturday | 8:00 AM - 2:00 PM |
| Sunday | Closed |
Additional Information
- Business Categories
- New Car Dealers, Used Car Dealers, Auto Body Repair and Painting, Auto Repairs, Transmission, Car Dealers, Auto Services, New Auto Parts, Auto Maintenance, Auto Air Conditioning, Brake Services, Wheel Alignment, Mufflers, Auto Diagnosis, Car Tune-Ups, Power Steering Repair, Auto Lube, Suspension Repair, Lube Services, Shock Repair, Steering Repair, Gas Engines, Hybrid Car Dealers, Shock Absorbers, Engine Starters, Gasoline Engines, Wheel Alignment Equipment, Car Heaters
Latest Reviews
Willie F
"FYI the service department at this dealership is ok when it comes to repairing a vehicle for basic maintenance but their auto technicians are incompetent when the problem consist of technical issues with electrical and wiring components I experienced an ongoing problem with my service engine light coming on and off intermittently going back and forth to service from may of 2023 tiI October of 2023 i was charged a little over $200 dollars just to tell me that nothing was wrong with the performance of my 2016 F150 trim level (Lariat) my service advisor who's name is ******* told me that a wire from a wiring harness was damaged with repair should remedy the problem by splicing the wire something a alley mechanic would do however the issue never got resolved after this failed attempt ******* informed me that the problem with my vehicle is going to require a lot of work I requested to speak with service manager ***************************** all he did was reiterate what ******* stated ******* did ad that **** engineers is going to have to get involved which never happen I took my concern to GM ***************** and **** corporate customer complaint department at that time I was ask if I could have another **** dealership to look into the issue with my F150 I did take it to another dealership on November of 2023 at that time I was told that **** engineers has to be involved I took my F150 in to the new dealership of my choice on 01/15/2024 vehicle is being repaired no thanks to Roesch (Bias) is what I concluded."
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