Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Gas Station

Clouser Shell

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gas Station.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn C

    Date: 06/13/2024

    I brought my van into Clouser's for a minor repair as a new customer and they called and told me that it was ready to be picked up, but said that my radiator fan needed replaced. Since the fan was replaced just two years ago and has been working fine ever since I told them not to do any work on it. After getting the van back from them it started overheating whenever I was driving slow or stopping, which it was NOT doing before I brought it to them. I checked the radiator fan and it was not working. I got a flashlight and found the radiator fan was unplugged! I plugged it back in and the fan started working. But because of Clouser's dirty trick of unplugging my radiator fan a rod bearing has gone bad on my van and the engine is now ruined due to the overheating that they caused. I've never dealt with crooks as bad as this in my life! Shame on you Clouser's! Stay away from there if you don't want to get robbed or have your vehicle damaged! It's going to cost me $5,000 to put a new engine in the van!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.