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Business Profile

Windows

Next Door and Window
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Next Door and Window's headquarters and its corporate-owned locations. To view all corporate locations, see

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Next Door and Window has 2 locations, listed below.

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    • Next Door and Window

      718 East Rand Road Arlington Heights, IL 60004

      BBB accredited business seal

    • Next Door and Window

      16w240 83rd St Burr Ridge, IL 60527-5827

      BBB accredited business seal

    Customer Review Ratings

    4.6

    Average of 52 Customer Reviews

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    Review Details

    • Howard B.

      Date: 03/20/2025

      Misrepresentation by multiple employees on Energy **** efficiency eligibility.

      Next Door and Window

      Date: 04/03/2025

      We apologize for the misunderstanding on this matter and we have reached out to the client and explained the discrepancy. We have also provided an agreeable resolution to the client's grievances. All our windows are Energy Star Rated and Certified. The ****** and the ****************** had the Annual Rebate criterion set to an U Factor of .30 for the whole nation until tax year 2019. Then the rebate was discontinued. Recently in the Inflation Reduction Act, the Windows/Doors Tax Rebate was re-introduced - but the Rebate Criterion was changed. The current program does not issue a rebate for ********** Star Rated windows any more. To receive a total of $600 per household per year rebate, they require homeowners to purchase Energy Star's Most Efficient category of glass packs in their windows. These make the windows have a lower U Factor but also makes the windows significantly darker. Moreover, a Triple pane option can possibly qualify for this. Making the windows heavier and operationally worse. Not to mention it costs more to get those solutions We do apologize for failing to clearly communicate the Rebate conditions.

    • Ray A.

      Date: 03/06/2025

      Had this company install 19 windows ten years ago and was impressed at that time. That is why I welcomed them back.

      Next Door and Window

      Date: 04/29/2025

      Thank you so much for this great review! We are so happy that you liked the work we did for you.

    • Diane V.

      Date: 03/06/2025

      We would definitely recommend Next Door & Window! The quality of their product is great, and their warranties are amazing (life-time warranty on windows and 10-year warranty on doors). *** (our salesperson) was very knowledgeable in his product, and checked on our satisfaction during and after the completion of the project. Our windows and door are beautiful!

      Next Door and Window

      Date: 04/29/2025

      Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Next Door and Window.

    • Amos B.

      Date: 02/20/2025

      I have already had comments on the door. People driving by love it and ask me where I got the door from.

    • Gary O.

      Date: 02/20/2025

      They do great work and keep their promises. The new windows look great!

    • Doug S

      Date: 02/15/2025

      Excellent experience and communication throughout entire process. Wonderful people to work with and they delivered top quality product and installation. Highly recommend.

    • Kathleen K.

      Date: 02/09/2025

      Have used Next Door and Window to replace all my windows and doors. Most recently had two front fiberglass doors installed by **** and **** who did a great job. Open and close smoothly. Perfectly aligned. Cant say enough about this company. Family owned, local and with excellent customer service. Wouldnt go anywhere else. Products are top notch.

    • michael r

      Date: 02/07/2025

      excellent experience. next did a great job with both product and installation. they delivered what they promised without any drama.

    • Bobbie A.

      Date: 02/06/2025

      I was happy with the final result and I think others would be as well, I'm looking forward to our next project

    • Kathleen K.

      Date: 02/06/2025

      Have used Next Door & Window for all the windows and doors in my home. Excellent customer service from start to finish. The technicians are highly skilled and make sure the job is done right the first time. I highly recommend ND&W. I wouldnt go anywhere else!

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