Reviews
Customer Review Ratings
Average of 76 Customer Reviews
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Review fromCarmen L
Date: 08/26/2024
*** was great. He explained everything and was thorough. He was also very neat and tidy.
EcoShield Pest Solutions
Date: 10/11/2024
Hi ******,
Thank you for sharing your experience! Were glad to hear that *** provided thorough service and took the time to explain everything clearly. His attention to detail and keeping things neat is exactly what we strive for.
If you have any further questions or need assistance, please dont hesitate to reach out. We appreciate your feedback!
Best regards,
Customer Feedback TeamReview fromLauren M
Date: 08/26/2024
**** was very helpful and communicated everything well before and after the service. :)EcoShield Pest Solutions
Date: 10/11/2024
Hi ******,
Thank you for your feedback! Were glad to hear that **** provided helpful service and kept you well-informed both before and after the visit. Clear communication is a top priority for us, and its great to know **** delivered on that.
If you have any further questions or need assistance, feel free to reach out. We appreciate your support!
Best regards,
Customer Feedback TeamReview fromWa E
Date: 08/23/2024
Good work today, meet expectations and made sure we were happy with the service.EcoShield Pest Solutions
Date: 10/11/2024
Hi Wa,
Thank you for your review! We're pleased to hear that the service met your expectations and that our technician ensured you were satisfied. Your happiness with our work is our top priority.
If you have any further questions or need assistance, dont hesitate to reach out. We appreciate your feedback!
Best regards,
Customer Feedback TeamReview fromKevin W
Date: 08/23/2024
Gave me a great deal when I moved in and promptly scheduled me in same day for service. Reliable and polite!EcoShield Pest Solutions
Date: 10/11/2024
Hi *****,
Thank you for sharing your experience! We're happy to hear that you received a great deal and that our team was able to schedule your service promptly on the same day. Reliability and politeness are key to our service, and its great to know we met your expectations.
If you need any further assistance, dont hesitate to reach out. We appreciate your feedback!
Best regards,
Customer Feedback TeamReview fromJohn G
Date: 08/23/2024
****** did a great job servicing our home for pests. Highly recommendEcoShield Pest Solutions
Date: 10/11/2024
Hi ****,
Thank you for your feedback! We're thrilled to hear that ****** did a great job servicing your home and that you would highly recommend our services. Your satisfaction is our priority!
If you ever need further assistance, please feel free to reach out. We appreciate your support!
Best regards,
Customer Feedback TeamReview fromMandi U
Date: 08/22/2024
******* is always prompt, courteous and professional when he does our quarterly service.EcoShield Pest Solutions
Date: 10/11/2024
Hi Mandi,
Thank you for your kind words! We're delighted to hear that ******* consistently provides prompt, courteous, and professional service during your quarterly treatments. Were proud to have him on our team and happy to know youre satisfied with his work.
If you ever have any further questions or need assistance, dont hesitate to reach out. We appreciate your continued trust in Ecoshield!
Best regards,
Customer Feedback TeamReview fromThomas K
Date: 08/22/2024
Accurate work and nice customer experience. Tolerated our dogs barking and cautioned us about keeping pets away from treatment areas until dry.EcoShield Pest Solutions
Date: 10/11/2024
Hi ******,
Thank you for sharing your experience! We're glad to hear that you received accurate service and had a positive customer experience. Its great to know that our technician was mindful of your pet's safety and offered helpful advice about keeping them away from treated areas.
If you have any further questions or need assistance, feel free to reach out. We appreciate your support!
Best regards,
Customer Feedback TeamReview fromJudson S
Date: 08/22/2024
********************* fine ***** man, friendly, professional and knowledgeable.EcoShield Pest Solutions
Date: 10/11/2024
Hi ******,
Thank you for your feedback! We're pleased to hear that ******* made a positive impression with his friendliness, professionalism, and knowledge. Were proud to have him on our team, and its great to know he provided excellent service.
If you ever need further assistance, dont hesitate to reach out. We appreciate your support!
Best regards,
Customer Feedback TeamReview fromJacob Z
Date: 08/19/2024
terrible service, I was swindled by the door to door salesman. He promised me great service with no risk and then lied to me about a discount. I ended up being charged full price and the service was terrible. This company is awfulEcoShield Pest Solutions
Date: 08/23/2024
Hello!I'm very sorry about your experience here. After reviewing your account, the salesman did give you a discount of $200. Typically services without agreements are $300-$400. I would love to get someone back out at your house free of charge to solve the subpar service. That is not how we do business here and want to make it right. If we would of known sooner, we would of gotten someone out same day or next day to make it right. Unfortunately, we didnt hear anything from you until a month later when you called in to cancel. Lets see what we can work out at *******************************************EcoShield Pest Solutions
Date: 10/11/2024
Hi *****,
Thank you for bringing this to our attention. We take concerns like yours seriously and want to ensure your experience is properly addressed. Our goal is to provide clear communication and quality service at every step, and wed like to investigate what happened regarding your account and the service you received.
Please reach out to us directly at ******************************** so we can look into this further and work toward a resolution.
Best regards,
Customer Feedback TeamReview fromPeter W
Date: 08/16/2024
Otenial was great. He spent the time here working all over the property He was polite knew what he was doingEcoShield Pest Solutions
Date: 10/11/2024
Hi *****,
Thank you for your feedback! We're delighted to hear that Otenial provided thorough service and took the time to address your entire property. His professionalism and expertise are exactly what we strive for, and its great to know he made a positive impression.
If you need any further assistance, please feel free to reach out. We appreciate your support!
Best regards,
Customer Feedback Team
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