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Business Profile

Credit Union

First Class Credit Union

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for First Class Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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First Class Credit Union has 2 locations, listed below.

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    • First Class Credit Union

      2051 Westown Pkwy West Des Moines, IA 50265-1541

    • First Class Credit Union

      303 Euclid Ave Des Moines, IA 50313-4349

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Megan J.

      Date: 07/22/2022

      They will put your deposits on hold and then charge overdraft fees while they are holding your money. Had $400 on hold they charged me a $32 overdraft fee for $1.06 apple charge. This type of situation happens regularly. Definitely do not recommend.

      First Class Credit Union

      Date: 07/23/2022

      We're sorry to hear you are frustrated with your experience. As a courtesy, we have waived the overdraft fee related to the referenced transaction. As a reminder, our Funds Availability Policy is posted online, in our lobbies, and provided at the time of account opening. Additionally, when making a deposit, the date your funds will be available is noted on the receipt provided to you at the time of your transaction. Online and mobile banking will also show your available funds balance at that particular moment. While we like to provide funds as quickly as possible for our members, sometimes holds are placed on funds to ensure checks clear and the funds are settled. We will always make the first $225 of your deposit available to you, however, as stated in our policy.

    First Class Credit Union is NOT a BBB Accredited Business.

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