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Business Profile

Ammunition

Midwest Reloads

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition.

Complaints

Customer Complaints Summary

  • 37 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/03/2024

    Type:Delivery Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid for reloading supplies on June 27, 2024. Payment was made by Paypal.
    The promised shipping notification with tracking number has not been sent.
    Email inquiries are ignored.
    No answer at the phone number
  • Initial Complaint

    Date:06/17/2024

    Type:Delivery Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My transaction was on or about May 21, 2024, I was trying to purchase reloading rifle primers from Midwest Reloads. I made payment via ****** and they promised shipping information. When no information came within 2-3- days, I reached out to them by email and that was ignored. I called and was put on hold, which then disconnected me several times. I went on their site and communicated via their chat option and asked if they had stock for immediate shipment to which they said yes. I asked why they did not ship my order, and was immediately disconnected. I did this several times. I would like to get my money back and this site should be shut down. If it is in the US it should be located, the owners charged a convicted of fraud.
  • Initial Complaint

    Date:06/15/2024

    Type:Delivery Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a brick (1000) large rifle primers from Midwest no confirmation of order. Emails them but no answer total scam
  • Initial Complaint

    Date:06/08/2024

    Type:Delivery Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Place order on April 30, 2024 in the amount of $126.00. Received a shipment notification on May 2, 2024. Order never delivered and showed no movement using the tracking number. Shippers website is now no longer active. Sent several emails to midwest reloads and have not yet received a reply.
  • Initial Complaint

    Date:05/28/2024

    Type:Delivery Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 15 2024 I ordered reloading powder from Midwest Reloads. I was instructed to pay via ***** to their order assistant ********* ******  I did and received an email confirming the order. The next day I received an email from ********* stating they had my order and provided a tracking number. The day my order was to arrive, I received another ********* email stating they had my package but an additional 110.00 deposit was necessary by US POSTAL in order to comply with hazmat policy. I went to the post office only to learn the tracking number was bogus and they had no package for me listed.
  • Initial Complaint

    Date:05/24/2024

    Type:Delivery Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Searched on line for shooting supplies and came across a company called Midwest Reloads. Made two purchases and when I tried to get in contact with the company, including customer service, I could not get an answer. Upon checking other black powder forums, it turns out the company is fraudulent. Any way re recover my money? I should have known better.
  • Initial Complaint

    Date:04/30/2024

    Type:Delivery Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is not a legitimate website.They are taking money from people and not sending them a product. They are telling Me that I need to send them information that they should already have through the order.And through the payment process. I am looking for the better business beer to take action and actually remove the website.So other people are not being Scammed by them. If at all possible i'm trying to have criminal charges pressed against them it would be nice but not a requirement.

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