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Business Profile

Plumber

Golden Rule Plumbing, Heating & Cooling

Reviews

Customer Review Ratings

4.89/5 stars

Average of 273 Customer Reviews

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Review Details

  • Review fromRichard T

    Date: 03/22/2025

    Excellent in every way! **** is very knowledgeable, professional, and respectful. I highly recommend him when deciding on a technician. Very pleasant experience!
  • Review fromPaula M

    Date: 03/20/2025

    It was excellent same day service!! I am very much appreciative.
  • Review fromStephanie B

    Date: 03/14/2025

    ******* from Golden Rule was personable, informative, professional and efficient. He was able to analyze the issue and educate us about the services we received. We will definitely be recommending Golden Rule to friends and family.
  • Review fromKassandra A

    Date: 02/26/2025

    Golden Rule has been a pleasure to work with through the **** system update and duct work updates. The team I had the pleasure to work wirh are respectful, responsive and knowledgeable. Thanks to my service provider; ***** ********* and his team for their honest and hard work. They deserve more than the praise I can give them. I would recommend Golden Rule to anyone looking for **** needs.
  • Review fromJames S

    Date: 02/13/2025

    My technician was very helpful. After he looked over my needs he developed a written quote that was acceptable to **** appreciate that he asked me if I was a veteran and gave me a discount based on my prior service.I will be happy to use him again if I need service.
  • Review fromResha M

    Date: 02/12/2025

    Anytime Ive had Golden Rule come out, the staff are always professional, thorough, and not trying to get over on us with pricing. They have completed repairs in the past that they very well couldve declined. Ive always been happy with their work and have used their services for the last 26 years and will continue. They came out today on one of the worst weather days this winter to install a water heater and new furnace. Golden Rule is the way every time!
  • Review fromTammy O

    Date: 02/11/2025

    ***** ****** was very kind, thorough and provided detailed explanations so I could gauge any current/future needs. Another great quality experience with all my questions answered.
  • Review fromSam G

    Date: 01/28/2025

    They came out for a clean and check of the heating system and took their time and found a part that was not working properly and replaced it. Im happy with the results and service.
  • Review fromJoel R

    Date: 01/21/2025

    ******* did an outstanding job; quickly repaired, laid out our options, and was extremely friendly to our entire family. Couldn't be happier with the outcome. We've used GR several times over the last few years and will continue to call them when an issue arises.
  • Review fromRoshan L

    Date: 01/20/2025

    Excellent work and great communication. Walked me through the process with professional demeanor.

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